[Hiring] Sales Force Administrator @CLEARWATER SECURITY & COMPLIANCE LLC

Role Description

This role serves as a primary administrator within a collaborative team environment, working under guidance from a lead Salesforce administrator. The ideal candidate brings advanced platform expertise, a strong understanding of scalable system design, and hands-on experience implementing complex automation and improving legacy architecture. This position is project- and task-focused, executing against a strategic vision. The Senior Salesforce Administrator will regularly work with stakeholders to gather requirements, document business processes, and contribute to solution architecture in a collaborative manner. Their primary responsibility is to deliver high-quality, scalable, extensible implementations that support both current and future business needs.

• Serve as a primary administrator for Salesforce, collaborating closely with another Salesforce administrator for direction, strategy, and architectural review.
• Design, build, and optimize complex Salesforce Flows and automation to support advanced business processes, ensuring scalability, maintainability, and best practices.
• Improve legacy development, and existing architectural components by refactoring outdated configurations, workflows, flows, and processes.
• Implement new system integrations, including data mapping, workflow logic, error handling, and cross-system synchronization requirements.
• Configure and maintain Salesforce objects, fields, record types, permission sets, profiles, validation rules, page layouts, Lightning apps, and other advanced platform features.
• Execute and manage project tasks, enhancements, and platform updates based on a defined strategic plan.
• Support data integrity and quality initiatives, including advanced data loads, data transformations, and ongoing data maintenance.
• Develop and maintain sophisticated reports and dashboards to support visibility into operations and business performance.
• Meet with stakeholders to gather requirements, understand business needs, and document processes in clear, actionable formats.
• Collaborate with team members to architect improved solutions, ensuring technically sound, extensible, and scalable implementations.

Qualifications

• Salesforce Certified Advanced Administrator (must hold).
• Minimum 5 years of hands-on Salesforce administration experience, including designing and deploying complex Flows.
• Demonstrated experience improving legacy architecture and modernizing Salesforce implementations.
• Strong understanding of complex workflows, criteria-driven automation, and data relationships.
• Experience in implementing or supporting integrations between Salesforce and external systems.
• Excellent analytical, documentation, and communication skills.
• Proven ability to execute project-based tasks and deliver high-quality technical solutions.
• Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency).

Requirements

• Platform App Builder Certification (a plus).
• Salesforce Certified CPQ Administrator (a plus).
• Experience administering Certinia (FinancialForce) PSA.
• Tableau Cloud experience.
• Experience with sales and marketing automation tools such as SalesLoft or engagement platforms.
• Familiarity with Apex, SOQL, or LWC helpful but not required.

Benefits

• The base salary range for this role is $105,000 to $117,000.
• Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases.
• Eligibility for our 401(k) plan.
• Medical, dental, vision, life and disability insurances.
• Leaves provided in line with your work state.
• Robust time-off policy includes flexible paid time off, 11 paid holidays, and paid sick time.
• Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including applicable candidate experience, skills, education and other factors permitted by law.