[Hiring] SailPoint Senior Business Systems Analyst @First American

Role Description

The SailPoint Senior Business Systems Analyst (BSA) serves as a key liaison between business stakeholders, Compliance, and IAM technical teams to support the design, implementation, and maintenance of SailPoint IdentityIQ (IIQ) solutions. The role ensures smooth delivery of access governance processes, certification campaigns, and system enhancements aligned with First American’s Information Security and Compliance objectives.

• Engage with business and application owners to gather, document, and analyze SailPoint-related business requirements.
• Translate business needs into detailed functional and technical specifications for SailPoint IdentityIQ configuration and workflows.
• Coordinate and manage User Access Reviews (UARs) within SailPoint, including quarterly certification campaigns (8-week cycle).
• Collaborate with Compliance to align SailPoint certifications with regulatory and audit standards.
• Analyze, document, and support enhancement requests, access policy changes, and role updates in SailPoint.
• Partner with IAM Operations to triage and resolve production issues related to SailPoint modules, provisioning, and certification logic.
• Contribute to the automation of manual processes to improve operational efficiency and reduce human error.
• Coordinate with IAM Development, Compliance, and Operations teams to ensure timely delivery of certification cycles and issue resolution.
• Communicate SailPoint processes, campaign updates, and remediation tasks to business users and application teams.

Qualifications

• Strong working knowledge of SailPoint IdentityIQ modules, certification campaigns, and workflow management.
• Experience with Identity Governance processes including Access Reviews, Role Management, and Provisioning.
• Ability to document requirements, process flows, and functional specifications with high accuracy.
• Familiarity with Active Directory, Azure AD, and application onboarding processes within IAM platforms.
• Analytical mindset with the ability to troubleshoot and problem-solve technical and functional issues.
• Strong collaboration and communication skills across cross-functional teams including Compliance, Audit, and IT Operations.
• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• 4+ years of experience in Identity and Access Management, preferably with SailPoint IdentityIQ.

Requirements

• Pay Range: $85,000.00 - $113,300.00 Annually.
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
• First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws.
• First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
• Employee stock purchase plan.