[Hiring] Sabre GDS Specialist, Corporate Travel @AAA Mid-Atlantic

Role Description

AAA Club Alliance is seeking a Sabre (GDS) Travel Script/Workflow Specialist to join our dynamic Corporate Travel Team. This position is responsible for optimizing, automating, and managing complex travel booking processes using the Sabre Global Distribution System (GDS). The incumbent would create scripting solutions (like Sabre Scriptwriter) to streamline repetitive tasks, improve accuracy, and enhance productivity for corporate travel agents or airline operations.

The primary duties of the Sabre Travel Script/Workflow Specialist include:

• Script Development & Optimization: Create, maintain, and update automated scripts and workflows within Sabre GDS to reduce manual input.
• Workflow Analysis: Analyze current travel booking workflows and troubleshoot reservation, ticketing, or itinerary issues.
• Process Improvement: Identify bottlenecks in the reservation process and implement, test, and document new automation tools.
• Technical Support & Collaboration: Collaborate with IT, travel agents, and suppliers to ensure smooth implementation of new technology and resolve complex booking scenarios.
• Quality Assurance: Ensure all automated processes and bookings comply with travel policies, regulatory standards, and fare rules.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Business or related field; commensurate experience may be considered in lieu of degree.
• 5+ years experience in Corporate Travel.
• Expert Sabre Knowledge: Deep knowledge of Sabre GDS formats and commands.
• Automation/Scripting Skills: Experience with automation tools, scripting languages, or workflow software in a travel environment.
• Analytical Abilities: High attention to detail for troubleshooting and identifying workflow inefficiencies.
• Communication: Ability to collaborate with technical and non-technical teams, including agents and airlines.
• Strong organizational and time management skills.
• Effective written and oral communication skills to enable accurate completion of assignments and effective interactions with all levels of Associates.
• Ability to work independently and respond to changing work priorities.

Benefits

• Competitive annual salary; depending on experience and geographical location.
• Annual Bonus + Annual Merit Increase Eligibility.
• Comprehensive health benefits package.
• Nearly 4 weeks of paid time off accrued during your first year.
• 401(K) plan with company match up to 7%.
• Professional development opportunities and tuition reimbursement.
• Paid time off to volunteer & company-sponsored volunteer events throughout the year.
• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability.