[Hiring] Risk Solutions Technical Manager - Construction @The Hanover Insurance Group

Role Description

Our Risk Solutions team is currently seeking a Technical Manager with expertise in construction / builder’s risk. This role reports to the Marine Technical Director and supports the Risk Solutions Field, the Technical Director Team, and both Core Commercial and Marine business units with a specific focus on construction industry exposures within the applicable lines of business. This includes but is not limited to:

• Property
• Liability
• Worker’s Compensation
• Commercial Auto
• Builder’s Risk
• Contractor’s Equipment coverages

In this role, you will:

• Partner with our underwriting and technical director group to strategically participate and contribute to new/existing class of business strategies analyzing inherent exposures and required controls.
• Support construction and related industry technical skill development training of our field consultants.
• Work closely with technical director team and corporate underwriting to participate in appropriate projects to improve skillset development, best practices and guidelines, support corporate underwriting initiatives, and address emerging issues and trends.
• Support the field in quality reviews and technical account consultation to ensure execution of best practices and survey quality standards.
• Collaborate with Industry Leadership, Corporate Line of Business Underwriting and Claims.
• Monitor and develop action plans for emerging construction industry trends.
• Collaborate with the Technical Director and Field Operations Leaders to ensure Risk Solutions field staff possess technical skillset necessary for risk assessment and service for the construction industry.
• Support development and maintenance of Risk Solutions internal technical construction related resources.
• Support and collaborate with technical director team on developing/managing innovative solutions and technology to support risk reduction in all construction industry verticals.
• Attend industry conferences, professional development seminars/webinars, etc. to maintain a high-level of technical skillsets and pulse on industry trends.

Qualifications

• At least 10 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• Professional loss control certification preferred to include CSP, CHST, CRIS, CIH, PE, CPCU, ARM.
• B.S. degree or equivalent work experience preferred in a related field to include construction, health and safety, science, engineering, or risk management.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Strong to exceptional communication skills, both verbal & written.
• Strong to exceptional analytical & problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
• Results focused.
• Possesses a superior consultative skillset necessary for risk assessment and service.

Requirements

• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Ability to travel as necessary.
• Ability to sit and/or stand for extended periods.
• Ability to walk through customer buildings and facilities.
• Ability to climb a ladder to various heights and maintain balance while performing work tasks.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)