[Hiring] RevOps Salesforce Administrator @me&u

Role Description

This role is the operational backbone of our Revenue Operations systems. It ensures Salesforce and our GTM tooling are reliable, well-documented, and responsive to the needs of customer-facing teams — driving day-to-day system quality through disciplined execution and proactive maintenance.

What You’ll Do

• Deliver systems support across Salesforce Sales Cloud and integrated tools.
• Diagnose and fix process bugs, configuration issues, and data integrity problems end-to-end.
• Maintain the inbound request process using Linear.
• Own and maintain process documentation.
• Proactively identify and close system gaps before they become incidents.
• During release periods, prioritise hyper-care work focused on release-specific stabilisation.

Qualifications

• Salesforce Certified Platform Administrator (required).
• 4+ years of hands-on Salesforce Sales Cloud administration.
• Proven capability to manage the complete lifecycle of Salesforce support requests, including initial intake, in-depth questioning, solution design, implementation, documentation, and user enablement.
• Prior experience in scale-up businesses (100–500 employees), in a RevOps, Sales Ops, or GTM Operations function.
• Comfortable working autonomously at volume within defined frameworks, taking direction from a remote manager.

Nice to Have

• Previous work in B2B SaaS and/or hospitality technology companies.
• Comfort using AI-assisted tools (e.g., Claude, Copilot) to accelerate Salesforce development.
• Demonstrated ability in structured request management — intake, triage, and resolution workflows using tools like Linear, Jira, or similar.
• Familiarity with Salesforce Marketing Cloud.
• Knowledge of e-signature or billing/payments tooling.

Benefits

• Work with impact and purpose.
• Work with great people.
• Work that challenges you.
• Work that works for you.

Diversity and Inclusion Commitment

We’re committed to growing and empowering an inclusive me&u community. That’s why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know.