[Hiring] RevOps Coordinator @Fullbay

Role Description

The RevOps Coordinator is the systems backbone of our revenue engine — owning the accuracy and integrity of every subscription, promo code, custom contract, and pricing adjustment that moves through our go-to-market motion. Reporting to the RevOps Director, this role sits at the intersection of Sales, Finance, and Customer Success, keeping our pricebooks current, our CRM and billing data reconciled, and our deal process running without leaks.

This isn’t a high-visibility role — it’s a high-consequence one. The details you own quietly determine whether revenue hits the books cleanly or ends up in a mess no one catches until it’s too late.

In a well-run revenue operation, nothing stays accurate by accident. Pricebooks are clean because someone maintains them. Downsells don't fall through the cracks because someone owns the workflow. Promo codes don't create leakage because someone audits them. That's the kind of meticulous, process-minded ownership this role demands.

You're the right fit if you can:

• Spot a data discrepancy before it hits a report.
• Escalate a non-standard deal before it causes a problem downstream.
• Close out a day knowing every record in your queue is exactly right.

Qualifications

• 2+ years of experience in operations, preferably within Marketing, Sales, or Client Services.
• Experience identifying process gaps and contributing to SOP improvements in a structured operational environment.
• Experience with performance metrics, data analysis, and reporting.
• Familiarity with CRM, marketing automation, and project management tools.
• Experience working in a SaaS or tech-driven environment.

Requirements

• Own the full lifecycle of promotional codes in Salesforce — from creation to retirement.
• Keep standard pricebooks in Fullbay accurate and current.
• Coordinate and execute the downsell workflow from initiation to system update.
• Maintain data integrity across CRM and billing systems by running regular reconciliation checks.
• Build and manage custom pricebooks for non-standard commercial agreements.
• Process new customer orders accurately and on time.
• Follow and help improve Deal Desk SOPs.

Company Description