[Hiring] Revenue Operations Specialist @Better Talent

Role Description

We’re seeking a Revenue Operations Specialist who thrives on precision, collaboration, and operational excellence. This role plays a critical part in delivering a seamless, reliable customer experience across the entire customer lifecycle.

This role is perfect for someone who is:

• A self-starter with tremendous initiative and a strong work ethic
• An excellent communicator and collaborator across functional teams
• Eager to make a high impact at a product-driven company
• Adaptable, quick to embrace change, and a fast learner
• Skilled in creative and critical thinking
• Detail-oriented, even in a fast-paced environment
• Passionate about technology and innovation
• Looking to implement and evolve an AI-first Design philosophy and strategy

What You'll Own

• Data & Systems:
  • Maintain accurate records in CRM and GTM systems, including account details, contract terms, and status changes
  • Conduct data audits, build detection reporting, and escalate discrepancies to ensure GTM data integrity
• Customer Lifecycle Support:
  • Support go-to-market funnel processes and workflows across the full customer journey
  • Assist with operational needs across renewals, expansions, and account changes (non-quota carrying)
  • Coordinate internal handoff processes between Marketing, Sales, Customer Success, Implementation, and Billing
• Reporting & Operational Support:
  • Prepare and maintain standard reports and dashboards for GTM teams
  • Track onboarding progress, adoption milestones, and renewal timelines
• Process & Tool Support:
  • Document and help improve operational processes and workflows
  • Support GTM tools and platforms (e.g., CRM, CPQ, Activity Software, Enablement systems, etc.)
  • Assist with testing system updates and process improvements
• Cross-Functional Coordination:
  • Serve as the operational liaison between GTM-facing teams and internal ops, including fielding requests, supporting escalations, and developing training documentation for process changes
  • Help gather information and documentation for leadership reviews and escalations

Qualifications

• 1+ years in operations or analytics. Sales ops, revenue ops, business operations, or data-adjacent roles.
• Power user or Admin of a CRM (Salesforce, HubSpot, or similar). You've built or maintained reports from scratch.
• AI tool fluency. You actively use AI tools in your daily workflow today.
• Strong in spreadsheets. Excel or Google Sheets beyond the basics. Pivot tables, lookups, and basic data modeling are comfortable territory.
• Detail-obsessed. Bad data downstream starts with someone not catching it upstream. You care about accuracy at every step.
• Comfortable with ambiguity. You can figure out what matters, prioritize, and keep moving without hand-holding in a fast-paced SaaS environment.

Compensation, Perks, & Benefits

• Annual Salary: $75,000 - $85,000
• Bonus: Eligibility for a 10% annual incentive tied to company performance. Final compensation will be determined based on factors such as relevant skills, experience, education, and geographic location.
• Full medical, dental, and vision coverage
• Flexible Paid Time Off
• Unlimited access to professional training and development
• Health Savings Account with up to a $2,000 annual match
• Up to $900 in annual Wellness Rewards
• Flexible work environment
• Free life insurance and long-term disability coverage
• Flexible Spending Accounts
• Retirement plan with employer match
• $150 quarterly gift for personal use
• Competitive wages
• Work with an amazing team!

Diversity and Inclusion

We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.