[Hiring] Revenue Operations Manager @Valtech

Role Description

We are looking for a Revenue Operations Manager (AI & Automation) to own and optimize how inbound and outbound leads are captured, routed, and converted into pipeline. This role is critical to scaling our go-to-market engine. You will design and operate an AI-driven follow-up system that ensures every high-quality lead is engaged quickly, consistently, and effectively—without relying on a traditional BDR team.

You will act as the connector between AI-powered systems and human sellers, ensuring that automation enhances—not replaces—sales effectiveness. This is not a traditional operations role. You will be building the engine that converts demand into pipeline, using AI and automation to augment sales teams and unlock scalable growth.

Key Responsibilities

• Lead Routing & Speed-to-Lead
  • Own end-to-end lead routing logic within the CRM
  • Ensure all inbound leads are assigned rapidly and systematically track human follow-up
  • Build and maintain routing rules (territory, round-robin, priority tiers)
• AI-Driven Follow-Up & Workflow Ownership
  • Design, implement, and optimize AI-assisted follow-up systems
  • Ensure every qualified lead is enrolled in structured, multi-touch engagement (5–10 touches)
  • Continuously refine how AI is used to:
    • Generate messaging
    • Personalize outreach
    • Adapt sequences based on lead behavior and signals
• AI-to-Sales Integration
  • Act as the bridge between AI tools and sales teams
  • Ensure AI-generated outreach is:
    • Relevant
    • Timely
    • Actionable for sellers
  • Translate sales feedback into improvements in AI workflows and logic
  • Ensure sellers can easily engage with, respond to, and convert AI-generated conversations
• Data & Workflow Orchestration
  • Integrate and operationalize data from multiple sources (intent signals, contact data, inbound activity)
  • Structure and enrich data to improve AI performance and segmentation
  • Identify and resolve gaps in data flow, enrichment, and quality
  • Integrate partner data (certifications, partner-sourced leads, co-sell signals) into CRM/marketing workflows to improve targeting and visibility
• Partner Enablement & Pipeline Acceleration
  • Build visibility into partner certification requirements (Google, Adobe, Shopify, etc.) and track status across teams
  • Set up automated workflows to identify certification gaps and trigger follow-ups to ensure readiness
  • Capture and structure partner-driven wins, use cases, and proof points so Sales/Marketing can reuse them in-market
  • Partner with the Partnerships team to align certification readiness with GTM priorities and co-sell opportunities
• Performance Tracking & Optimization
  • Track and report on:
    • Speed to lead
    • Lead-to-meeting conversion rates
    • Pipeline generated
    • Effectiveness of AI-driven outreach
  • Continuously test and optimize:
    • Messaging
    • Segmentation
    • Follow-up cadence
• Process Improvement & Scalability
  • Identify bottlenecks in lead handling and conversion
  • Build scalable workflows that reduce manual effort
  • Own the system that ensures no qualified lead goes untouched
  • Track partner-influenced pipeline, certification coverage, and effectiveness of partner-enabled campaigns

Qualifications

• 3–6+ years in Revenue Operations, Marketing Operations, or Growth
• Strong experience working with CRM systems and lead lifecycle management
• Hands-on experience with automation and AI-powered tools in go-to-market workflows
• Proven ability to design and optimize workflows that combine automation with human sales execution
• Comfortable working with data, segmentation, and performance metrics
• AI-fluent operator: you understand how to apply AI tools to real business workflows—not just experiment with them
• Experience with partner ecosystems and certification/co-sell motions is a plus
• Systems thinker: you design scalable processes instead of relying on manual effort
• Connector mindset: you bridge gaps between marketing, sales, and technology
• Outcome-oriented: you focus on pipeline and conversion, not just activity

Benefits

• Full-time position based in Canada
• Salary range: $100,000 - $150,000 CAD annually, depending on experience and location
• Comprehensive benefits package effective after three months of continuous service:
  • Comprehensive insurance plan with employer contribution up to 80% depending on the selected module
  • Virtual healthcare services via Dialogue
  • Employee and Family Assistance Program
  • Complete mental health support program
  • $500 Personal Spending Account for healthcare reimbursements, gym memberships, public transit passes, office supplies, or RRSP contributions
  • Retirement plan with 100% match on RRSP contributions through a Deferred Profit Sharing Plan (DPSP)
  • Flexible vacation policy with 5 days available during probation period
  • Personal Technology Reimbursement of $30/month
  • Winter holiday closure and flexible scheduling throughout the year