[Hiring] Revenue Operations Associate @Modern Health

Role Description

The Revenue Operations Associate will support the Revenue Operations function by owning day-to-day system administration and operational reporting across Sales, CS, & GTM Tooling. This role sits at the intersection of systems administration, data analytics, and operational project management, ensuring the tools and reporting that power the Go-To-Market team to run efficiently and reliably.

As the GTM organization continues to scale, this role will help reduce operational risk, improve system reliability, and create the capacity needed to drive automation and process improvements across the team. The RevOps Ops Associate will partner closely with cross-functional teams to improve data quality, streamline workflows, and help drive measurable retention outcomes.

What You’ll Do

• Serve as project lead for system initiatives, automation programs, and integrations
• Work cross-functionally to identify operational gaps and build solutions that improve efficiency
• Administer and support core GTM tooling and system workflows
• Maintain dashboards and operational reporting for leadership
• Triage system issues, bugs, and operational troubleshooting
• Build proficiency across Salesforce and other systems to expand backend coverage and support ongoing system improvements
• Over time, help drive process improvements that increase efficiency and improve retention outcomes

Qualifications

• 2+ years of experience in customer success, sales, revenue operations, or a related operational role
• Strong analytical thinking and comfort working with data and reporting
• A curiosity for how systems work and a willingness to learn new platforms
• A structured, organized approach to managing projects and operational tasks
• The ability to troubleshoot issues and find practical solutions
• Clear communication skills and comfort working with cross-functional teams
• A strong ownership mindset and the ability to operate independently
• Familiarity with Salesforce, Gainsight, and Matik a bonus but not required

Benefits

• 100% coverage for Medical / Dental / Vision
• Stipend towards mental health benefits
• 401k plan
• Flexible PTO
• Passionate team dedicated to making a positive impact
• Awesome office with snacks and catered lunch in the Financial District
• Generous parental leave policy
• Unlimited career growth opportunity