[Hiring] Revenue Cycle Specialist @Volunteers of America Ohio & Indiana

Role Description

The Revenue Cycle Specialist is responsible for coordinating key components of the behavioral health revenue cycle, including:

• Insurance eligibility verification
• Prior authorization
• Claim submission
• Denial management
• Payment-posting support

This position ensures claims are submitted accurately, processed timely, and resolved in accordance with payer and organizational requirements. The Specialist communicates regularly with payers, internal departments, and clients to resolve billing or authorization issues, supporting efficient reimbursement and continuity of care. This role requires a high degree of accuracy, organization, and initiative, along with the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required
• Associate’s Degree in Health Administration or related field preferred
• Minimum of two (2) years’ experience in medical billing, collections, prior authorization, or accounts receivable required
• Knowledge of Medicaid, MCEs, and commercial insurance payer requirements
• Experience with 835/837 electronic transactions and UB04/CMS-1500 claim formats preferred
• Knowledge of ICD-10, CPT/HCPCS coding, and general billing compliance standards
• Experience with electronic health record (EHR) systems such as CareLogic or similar platforms preferred

Benefits

• Generous benefits package including paid time off
• Medical, dental, and vision insurance
• 403b with company match

Company Description

Volunteers of America Ohio & Indiana is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas.