[Hiring] Revenue Cycle Associate @Advocare LLC

Role Description

This position supports the daily operations of the Revenue Cycle Management Department by providing administrative and operational assistance to the RCM team.

• Provide administrative support for the Revenue Cycle Management Department, including daily lockbox correspondence reconciliation.
• Research and reconcile correspondence to accurately match it to the appropriate patient account.
• Route correspondence, attach documentation to patient records, and notify the appropriate parties based on the nature of the correspondence.
• Ensure timely handoff of correspondence to Advocare RCM and eCW-RCM.
• Maintain departmental files, reports, documentation, and related records.
• Monitor assigned work and ensure appropriate follow-up is completed.
• Communicate system, site, and operational issues to the RCM Manager in a timely manner.
• Assist with departmental projects and process improvement initiatives.
• Identify opportunities to improve workflows, efficiency, quality, and cost savings.
• Perform other duties as assigned.

Qualifications

• Strong administrative, organizational, and multitasking skills with the ability to prioritize multiple assignments and meet deadlines.
• Excellent attention to detail with strong follow-up and problem-solving abilities.
• Strong computer proficiency, including Microsoft Office Suite (Outlook, Word, Excel) and experience with PDF editing software (e.g., Adobe, Foxit).
• Prior experience with healthcare, physician billing, revenue cycle management preferred.
• Excellent customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively while establishing and maintaining effective working relationships with individuals at all levels of the organization.
• Demonstrates professionalism, confidentiality, diplomacy, sound judgment, and discretion when handling sensitive information.
• Strong analytical and critical-thinking skills.
• Ability to adapt to changing priorities in a fast-paced environment with flexibility and enthusiasm.
• Commitment to excellence, quality, and continuous process improvement.

Requirements

• High school diploma or GED or equivalent.
• Experience with Microsoft Office (Word, Excel, and PowerPoint).

Benefits

• Multiple medical and prescription coverage options.
• Dental and vision care plans.
• Health Savings Accounts (HSAs), where applicable.
• Flexible Spending Accounts (FSAs).
• Voluntary critical illness, cancer, and accident insurance.
• Voluntary hospital indemnity coverage.
• Voluntary short-term and long-term disability insurance.
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment).
• 401(k) retirement savings plan.
• Paid time off (PTO).
• Commuter benefits.
• Group auto and homeowners insurance.