[Hiring] Retail Subject Matter Expert @Codvo.ai
Retail Subject Matter Expert @Codvo.ai
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted Today

[Hiring] Retail Subject Matter Expert @Codvo.ai

Today - Codvo.ai is hiring a remote Retail Subject Matter Expert. πŸ’Έ Salary: unspecified πŸ“Location: India

Role Description

We are seeking an experienced Retail Subject Matter Expert to provide deep domain expertise across retail operations β€” spanning merchandising, planning, store operations, supply chain, and retail analytics. The SME translates hands-on retail knowledge into actionable strategy, clear product requirements, and AI/technology-enabled improvements, partnering closely with product, engineering, and data science teams.

Key Responsibilities

  • Retail domain leadership
    • Act as the domain authority across merchandising, assortment & category management, planning & forecasting, store operations, and supply chain.
    • Provide strategic guidance on retail processes, KPIs, data structures, and operational workflows.
    • Translate business needs into detailed requirements, use cases, and process maps.
  • Product & solution contribution
    • Partner with product, engineering, and data science teams to validate features and ensure solutions align with retail realities.
    • Participate in requirement reviews, backlog grooming, and solution design workshops.
    • Evaluate prototypes, analytics dashboards, and AI/ML models for business fit and accuracy.
  • Operational intelligence & process excellence
    • Identify improvement opportunities across inventory, pricing, promotions, replenishment, and demand forecasting.
    • Map "as-is" and design "to-be" operational processes.
  • Stakeholder engagement
    • Run discovery sessions, interviews, and deep-dives with cross-functional business teams.
    • Communicate insights and recommendations through clear storytelling and presentations.
  • Training, governance & change management
    • Support SOPs, process documentation, and training assets for new systems.
    • Drive adoption of new tools, dashboards, and AI-enabled workflows.
    • Support governance for data quality and performance.

Qualifications

  • 12–15 years of experience in retail, merchandising, planning, category management, or supply chain operations.
  • Strong command of retail KPIs β€” sell-through, GMROI, inventory turn, margin mix, OOS, promo uplift, safety stock.
  • Depth in 2–3 retail domains: merchandising, planning & forecasting, category management, store operations, e-commerce & omni-channel, supply chain.
  • Hands-on experience with retail systems β€” POS, ERP, merchandise/demand planning, allocation, or replenishment tools.
  • Ability to define business requirements, user stories, acceptance criteria, and operational workflows.
  • Strong analytical, documentation, and communication skills.

Good-to-have

  • Experience collaborating with AI/ML, data engineering, or product teams on retail solutions.
  • Familiarity with retail cloud platforms (Azure, AWS, GCP) and data ecosystems.
  • Comfort with BI / analytics tools (Power BI, Tableau).
  • Exposure to Generative or agentic AI use cases in retail.
  • Experience with process standardization and operational-excellence initiatives.

Soft Skills

Strong problem-solving and structured thinking, ability to simplify complex retail processes for technical teams, high ownership and bias for action, excellent stakeholder management and cross-functional collaboration.

Education

  • Bachelor's degree in Business, Supply Chain, Retail Management, or a related field.
  • MBA or advanced certification in Retail / Supply Chain preferred.
Before You Apply
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Retail Subject Matter Expert @Codvo.ai
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted Today
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remote Be aware of the location restriction for this remote position: India
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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Application Denied βœ“
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