[Hiring] Retail Market Principal @SINGU

Role Description

SINGU provides property and facilities management technology for organisations operating complex, multi-site estates. Retail is a strategically important market for the business, spanning shopping centres, retail parks, high-street portfolios, supermarkets, hospitality and other distributed consumer environments.

We are seeking an experienced retail property, facilities or operations leader to become SINGU's senior market authority for retail and help build a differentiated, commercially successful position in the sector.

The Retail Market Principal will combine deep industry expertise, executive credibility and market leadership with clear commercial accountability. The role will help SINGU determine where it has the strongest right to win, create access to senior decision-makers, originate strategic opportunities, accelerate priority deals and strengthen SINGU's relevance across the retail property and facilities ecosystem.

This is not a conventional sales, pre-sales, product marketing or communications role. It is a senior, market-facing position for someone who understands retail property and operations at practitioner level and can translate that experience, credibility and network into measurable commercial impact.

Success will be measured not simply through market visibility or activity, but through SINGU's ability to create qualified pipeline, win strategic customers, expand existing relationships and establish a repeatable position within priority retail segments.

Qualifications

• Significant senior experience in retail property, facilities management, estates, operations or asset management.
• First-hand understanding of complex, multi-site retail estates.
• Strong credibility and an established network with senior retail stakeholders.
• Evidence of turning industry relationships and insight into commercial opportunities or strategic outcomes.
• Strong commercial judgement and the ability to connect operational challenges to financial value, risk and business outcomes.
• Executive presence, strong communication skills and the confidence to challenge senior stakeholders constructively.
• The ability to identify what is genuinely scalable and commercially valuable, rather than simply interesting.
• Business-fluent English; Polish and/or German language is an advantage.

Requirements

• Define where SINGU has the strongest right to win across retail.
• Shape our retail go-to-market strategy, priority segments, use cases and target accounts.
• Maintain a strong point of view on the operational, regulatory and technology issues shaping retail estates.
• Translate market insight into clear commercial and product priorities.
• Build trusted relationships with senior leaders across retail property, facilities, operations, asset management and transformation.
• Use your network and industry credibility to create access to strategic prospects and originate new opportunities.
• Represent SINGU in executive forums, customer meetings, roundtables and selected industry events.
• Work with Sales and Customer Success on a focused portfolio of priority retail accounts.
• Identify expansion opportunities across customers, countries, sites, modules and use cases.
• Build a strong community of retail customers, advocates and industry influencers.
• Help ensure SINGU invests in problems that customers are willing to pay to solve.

Benefits

• Competitive base salary, calibrated to experience and location.
• Performance-related bonus linked to strategic-account engagement, market influence and measurable commercial contribution.
• Direct sponsorship from the CRO and access to SINGU's executive leadership.
• Support from Sales, Marketing, Product Marketing, Product and Pre-Sales.
• The opportunity to shape SINGU's retail market position across Europe.
• Progression into broader market leadership, strategic growth or industry-led go-to-market responsibility.