[Hiring] Retail Coordinator @MillerKnoll

Role Description

Focused on processes, logistics, finance, customer service:

• Operations and Logistics: Supervision of stock control, inventory, reverse logistics, 3PL supplier management, and replenishment monitoring.
• Finance and Tax: Validation of monthly closing reports, creation of compensation requests (CRs), and monitoring of tax procedures and invoices.
• Data Analysis: Monitoring of KPIs, generation of sales reports and projections based on historical data.
• Systems: Operational management on platforms such as Excel, Outlook, Vtex, CRMs, and Syteline.
• Support on Customer Service and Support: Supervision of customer service (e-commerce and sales) and resolution of conflicts and complaints, help to follow warranty cases.
• Constant contact with Ecommerce.
• Support on Supervising the image of online store, ensuring the correct display and accuracy of product information, support new improvements for the online store, better client experience.
• Support Manager with Campaigns.
• Product Pricing.
• Registration of new products.

Qualifications

• Qualified applicants representing a wide range of backgrounds and abilities.
• People of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.

Requirements

• Commitment to equal opportunity employment, including veterans and people with disabilities.
• Reasonable accommodations for applicants and employees with disabilities.

Benefits

• Support for reasonable accommodation needed to participate in the job application or interview process.
• Support for performing essential job functions and/or receiving other benefits and privileges of employment.