[Hiring] Resident Services Site Coordinator @Housing Authority of the City of Los Angeles

Role Description

Under general direction, coordinate resident service activities; serve as a liaison between the Housing Authority and outside agencies; plan, develop, and carry out programs providing human services to low income, elderly, or handicapped/disabled persons residing in and around HACLA-owned developments, surrounding communities or in public/affordable housing; performs related duties as required.

Typical Duties

• Research, develop and maintain a network of service providers/local community resources.
• Plan, develop, and carry out action plans to provide human services to low income, elderly, or handicapped/disabled persons.
• Provide brief case management, advocacy, and counseling.
• Establish and maintain good tenant and staff relations.
• Identify and assess persons who are frail and/or at-risk.
• Coordinate annual Resident Self-Assessment.
• Collaborate with facility management staff.
• Document all incidents related to resident’s condition/situation, prepare weekly activity reports and various documents as required by the US Department of Housing and Urban Development.
• Organize educational events on available social/health program/service availability, caregiver issues, resident rights, etc.
• Establish and maintain visibility within the community through professional networking, advocacy groups, etc.
• Attend and actively participate in required Resident Service Coordinator training programs and conferences.

Qualifications

• Bachelor's degree in Business or Public Administration, Psychology, Sociology or related field.
• Three (3) years of increasingly responsible experience in community or social services delivery providing assistance to a vulnerable population such as the elderly and people with disabilities.
• Demonstrated working knowledge, training, and experience of local services for the elderly and people with disabilities.
• Ability to communicate fluently in more than one language is a plus.

Requirements

• Must possess a valid California driver’s license.

Examination

• Applications will be reviewed for relevant experience, education, and training.
• Applications must be detailed and complete for proper evaluation.
• Only the MOST QUALIFIED APPLICANTS will be invited to the testing process.
• Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the "Certified List".
• The examination for this position will occur on June 2, 2026.
• If invited to the examination process, you will receive an email from [email protected] no later than Thursday, May 28, 2026.

Referral Process

• Only applicants who have been placed on the certified eligibility list will be considered for job openings.
• Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work.
• Only the best-qualified applicant(s) may be selected.

Disability Accommodation

• If you require a testing accommodation due to a physical, mental, or learning disability, please call (213) 252-5400 or email [email protected] no less than 72 hours prior to testing date for special assistance.
• Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
• Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

Equal Opportunity Employer

We are an Equal Opportunity/Affirmative Action Employer.