[Hiring] Research & Development Specialist @Center for Social Dynamics

Role Description

As a Research & Development Specialist on CSD’s Emerging Markets Team, you will help lay the operational and regulatory foundation that allows new outpatient programs to launch successfully.

• Research payer requirements, regulatory expectations, and operational pathways
• Turn complex systems into actionable plans
• Support CSD’s expansion into new outpatient behavioral health markets
• Conduct market research on all key payors within the market
• Ensure all steps and processes are outlined for contracting, credentialing, and billing
• Research and strategize requirements for payor network applications
• Pre-fill and compile necessary documentation for cross-functional teams
• Analyze prior authorization, billing, and claims requirements
• Support legal requirements and operational readiness
• Identify key community partners and outreach opportunities

Qualifications

• 3+ years of experience in healthcare research & development, payer operations, contracting, credentialing, compliance, or similar fields
• Deep commitment to accuracy and strong documentation practices
• Ability to synthesize large volumes of information into clear, concise guidance
• Experience applying payer or regulatory requirements to workflows or operational processes
• Excellent communication skills and comfort working cross-functionally
• Experience in ABA, behavioral health, Medicaid-funded programs, or multi-state healthcare organizations
• Background in de-novo market development or start-up environments
• Direct experience with payer credentialing, billing setup, and contracting processes

Requirements

• Highly independent work style with strong ownership, organization, and follow-through
• Extreme attention to detail
• High accountability and ownership
• Strong problem-solving skills
• Ability to operate independently
• Fast and accurate information synthesis
• Effective cross-functional communication
• Start-up mindset and bias toward action

Benefits

• Position starts at $65,000-$75,000 annually based on experience
• Bonus opportunities
• Fully remote
• Growth & development opportunities
• Dreams Come True program – fully funded college
• PTO, health, dental, 401k

About Our Values

• Transparency in the work that we do and the actions we take to achieve our mission
• Understanding through tolerance, cooperation, and empathy in the pursuit of our mission
• Respect for all and the value that everyone brings towards accomplishing our mission
• Excellence in our drive, passion, and commitment to our mission

Physical Requirements

• Constant visual stimulation, including close vision, distance vision, reading, computer work
• Constant sitting; frequent up and down out of chair
• Constant use of telephone, speaking, listening
• Constant document handling, use of copier and fax machine, filing
• Frequent typing, use of computer
• Occasional walking around building
• Occasional bending, reaching, stooping, pulling
• Occasional lifting, carrying, moving of items up to 20 pounds
• Occasional walking to, bending to enter, sitting and using upper and lower limbs to drive car