[Hiring] Reporting Specialist I @Global IID Parent LLC

Role Description

The purpose of this position is to manage the daily sorting, processing, and distribution of data recorded from alcohol monitoring devices and associated data management systems to Monitoring Authorities, in accordance with applicable requirements for assigned jurisdictions.

A customer-service mindset is key to success in this role. The Compliance Reporting Specialist I (CRS I) reports to the Compliance Supervisor and will support projects and matters of limited difficulty.

Responsibilities

• Understand the collection and distribution of client data to enable efficient and accurate responses to Monitoring Authority and client questions or requests.
• Ensure efficiency and accuracy when utilizing various company databases to maintain client files, while protecting the integrity of data dissemination in accordance with jurisdictional requirements.
• Ensure accurate and timely submission of all photo reviews and document scanning.
• Support the department with the review of daily data communications to assigned Monitoring Authorities.
• Manage correspondence efficiently and respond to inquiries accurately and on time.
• Meet or exceed all assigned deadlines.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred but not required (0–1+ years).
• Strong attention to detail.
• Proficiency with basic computer skills, including Microsoft Office, and willingness to learn proprietary systems.
• Competent oral and written communication skills.
• Adaptability and resourceful thinking in potentially challenging or stressful situations.

Requirements

• This is a full remote position, Monday through Friday.
• Vast majority of time is spent sitting in front of a computer.
• Friendly/ fun environment.

Benefits

• A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need.
• A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals.
• Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!
• Positive work environments that offer work/life balance and professional growth.
• Mission-driven work making a global impact with local roots.
• The opportunity to have hands-on work experience with industry-leading, innovative technology.