[Hiring] Renovation Draw Specialist @Plaza Home Mortgage, Inc.

Role Description

This position is responsible for managing the release of draws for renovation projects on 203k, HomeStyle, CHOICE, USDA, VA Standard and Limited loans by reviewing draw and change requests, verifying documents such as lien waivers, invoices and inspection reports. This position is also responsible for ensuring compliance with budgets, project scope, coordinating with lenders, contractors, and inspectors. This position requires strong administrative and customer service skills.

• Provide professional support to all stakeholders.
• Review, process and track renovation draw and change requests as well as all incoming and outgoing communication.
• Verify lien waivers, insurance, invoices and other required paperwork.
• Monitor project timelines and budgets.
• Balance renovation budget to accounting budgets to ensure accuracy.
• Collaborate with borrowers, contractors, third-party vendors and inspectors and internal partners.
• Adhere to all regulatory requirements, internal policies and procedures.
• Other duties as assigned.

Qualifications

• Knowledge of renovation processes, loan products and basic accounting.
• Strong attention to detail, organization and analytical/problem-solving abilities.
• Proficiency in relevant financial software and Microsoft Office.
• Strong oral and written communication skills.
• High school diploma or equivalent.
• Minimum 1 year experience with renovation or construction required.
• Minimum 1 year experience customer service experience required.
• Ability to handle 15-20 phone calls a day preferred.
• 6 months mortgage servicing experience preferred.
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook).

Benefits

• Estimated Rate of Pay: $24.00 - $30.00.
• This position is full-time; non-exempt.
• Competitive benefits package including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance.
• Additional benefits such as an employee friends and family loan and an employee assistance program that includes a variety of discounted services.