[Hiring] Relocation Operations Training Specialist @Sirva

Role Description

The Relocation Operations Training Specialist has complete ownership for designing, developing, delivering, and continuously improving training programs, communications, operational documentation, and change management initiatives that support Sirva operations and strategic client accounts. The role serves as a key liaison between Account Management, Operations, Learning & Development, and client stakeholders to ensure operational readiness, adoption of new processes, and consistent execution across global teams.

This position requires exceptional attention to detail, project management capability, strong business communication skills, and the ability to create high-quality training materials, presentations, and operational documentation that meet internal and client-specific standards.

Qualifications

• Exceptional attention to detail with demonstrated ability to deliver highly accurate, polished, and professional work products.
• Strong organizational skills and project coordination with proven ability to manage multiple competing priorities.
• Ability to anticipate dependencies, risks, and downstream impacts of operational changes.
• High level of accountability and ownership for deliverables.
• Ability to work independently while collaborating effectively across global teams.
• Strong presentation, facilitation, and communication skills, with a proven ability to develop and deliver high-quality client-facing communications, training materials, and presentations.
• Experience using AI-enabled productivity tools, Microsoft Copilot, learning technologies, and digital content platforms.

Requirements

• Experience supporting large, complex client accounts.
• Minimum 5 years’ experience in Relocation Operations strongly preferred.
• Both US Domestic and Global Operations experienced preferred.
• Experience with project implementation and operational change management.
• Bachelor’s Degree preferred.

Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.
• Benefits are based on employment status and may not be available for temporary or non full-time employees.