[Hiring] Records and Information Management Intern @The Nature Conservancy of Canada

Role Description

The Information Management Intern will support content management projects across NCC in conjunction with the Records and Information Manager and the Digital and SharePoint Specialist. This position is part of NCC’s Information Technology Team and has a primary focus on supporting staff to use and understand our internal tools for document management.

Primary focuses of the position include:

• Supporting staff with integrations with the Microsoft 365 suite and other NCC systems.
• Data cleanup initiatives.
• Filling gaps while gaining insight into the management of content org-wide at NCC.

Learning Opportunities and Key Areas of Work

• Data Cleanup
  • Support data cleanup across SharePoint Online, archival file shares, and other systems, ensuring accuracy and consistency.
  • Support the organization of files into logical, user-friendly structures that align with organizational taxonomy and governance standards.
  • Apply metadata tagging and classification to improve searchability and compliance.
  • Support reporting on cleanup progress and file organization, including metrics and trends, using tools such as Power BI.
  • Support automation and process improvements to streamline data management activities.
• Records Disposition
  • Support the preparation of disposition packages by organizing files ready for disposition and creating approval documentation.
  • Support disposition, including deleting approved sets and creating disposition log records.
• Documentation and Process Support
  • Support the development of documentation for records management processes, workflows, and system automations to ensure consistency and ease of adoption.
  • Assist updates for procedural guides and governance documentation for SharePoint, Digital Asset Management (DAM), and related systems.
  • Support the creation of visual aids such as flowcharts or diagrams to illustrate complex processes for end-users.
  • Collaborate with stakeholders to validate documented workflows and incorporate feedback for continuous improvement.
• Policy and Procedure Rollout & Change Management
  • Assist with communication strategies to ensure successful adoption and awareness of policies and procedures across the organization.
  • Help develop and distribute guidance materials, FAQs, and user-friendly resources.
  • Provide feedback and track user engagement to improve rollout effectiveness.
• Special Projects
  • Support digitization initiatives, including scanning and converting physical records to digital formats.
  • Coordinate with Iron Mountain for physical records management, including retrievals, transfers, and disposition.
  • Assist with project coordination for records modernization efforts.

Qualifications

• Be aged between 15 and 30 years old on the start date of the job.
• Have a valid Social Insurance Number (SIN).
• Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada.

Requirements

• Proficiency with SharePoint and Microsoft 365 an asset.
• Information and/or records management education or experience an asset.
• Working knowledge of Microsoft Office suite.
• Demonstrate a strong attention to detail with a high level of accuracy.
• Strong communication skills, both oral and written, accompanied by solid interpersonal skills.
• Creative thinking.
• French language skills are an asset.

Application Deadline

May 11, 2026 | 11:59pm EST, 9:59pm Mountain Time, 8:59pm Pacific Time, 10:50pm CST, 00:59 am +1 AST

Benefits

• Commitment to providing a healthy, safe, barrier-free, and inclusive workplace.
• Strive for bold conservation achievements in which equity, diversity, and inclusion (EDI) are the norm.
• Encouragement of applications from diverse communities.