[Hiring] Recipient Rights Officer @Kent County CMH Authority

Role Description

We are seeking a Recipient Rights Officer under the supervision of the Recipient Rights Director; the Recipient Rights Officer will assure the agency operates a Recipient Rights System for behavioral health and substance use disorder services that complies with federal and state requirements.

This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekends, on call, or holiday requirements for this position. This is a remote position, in Kent County, Michigan, with the option to work at 82 Ionia if office space is needed.

Qualifications

• Bachelor’s degree or higher in social sciences, human services, or related field.
• A minimum of one year’s professional experience in dispute resolution, report writing, and/or advocacy within a private or public human services agency (or comparable experience) required.
• Proficient typing and computer skills including familiarity with Microsoft Office applications, SharePoint, and Microsoft Teams.
• Successful completion of MDHHS-ORR Basic Skills training, or ability to successfully complete within three months of hire; completion of ongoing training as required.
• Demonstrated experience managing confidential information and/or sensitive information in a professional manner.
• Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
• Possession of a valid driver’s license and access to reliable transportation for job-related use.
• Ability to react and professionally under pressure while engaging with individuals who may be experiencing a time of crisis or complex physical and behavioral/mental health needs.
• Ability to communicate clearly and effectively with individuals with mental illness and individuals with intellectual/developmental disabilities.
• Ability to independently prioritize and manage time in an effective and efficient manner.
• Ability to work collaboratively with peers and other community colleagues in a professional environment.
• Ability to clearly convey information to individuals in groups or public settings.
• Ability to quickly analyze data and other information, make clear decisions based upon the information, and accurately document this process in writing.
• Any combination of education, training, and experience providing the required knowledge, skills, and abilities to perform the essential functions of the job will be considered.

Requirements

• Job interviews are being conducted in person or via the internet.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.

Benefits

• Four health insurance plans
• 100% employer paid dental and vision insurance plans
• 13 paid holidays
• Generous PTO
• Professional development
• Tuition reimbursement
• Professional License reimbursement
• Defined contribution retirement plan
• Employee Assistance program
• Life and voluntary life insurance options
• Short and Long term disability
• Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!

Company Description

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.