[Hiring] Real Estate Virtual Assistant @Huzzle

Role Description

We are looking for a highly organised, proactive, and detail-focused Real Estate Virtual Assistant to join a reputable real estate and lettings agency. This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out.

Key Responsibilities

• Act as the primary contact for maintenance requests from tenants and landlords.
• Ensure all properties remain fully compliant with legal and regulatory requirements.
• Manage the tenancy renewal process from start to finish.
• Coordinate property check-outs and oversee the end-of-tenancy process.
• Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties.
• Maintain accurate tenancy, compliance, and property records using property management software and internal systems.
• Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 to ensure efficient administration and reporting.

Qualifications

• Demonstrated experience in residential property management, tenancy administration, or a similar tenancy-focused role.
• Strong working knowledge of UK housing legislation, landlord and tenant regulations, health and safety requirements, and statutory compliance obligations.
• Legal education or experience (e.g., LL.B, GDL, Paralegal, Legal Executive, or equivalent) with the ability to interpret tenancy agreements, contracts, and regulatory documentation.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong written and verbal communication skills, coupled with a professional and customer-focused approach.
• Available to work UK business hours: Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM.

Preferred Qualifications

• Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation.
• Familiarity with 1090 Property Management Software and Goodlord, including day-to-day tenancy administration and compliance management.
• Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property.

Benefits

• Fully Remote
• Peer Community: Connect with high-performing sales professionals in our network
• Ongoing Support: Receive guidance from Huzzle before and after placement
• Competitive salary