[Hiring] RBT Performance Evaluator @ISTA Personnel Solutions

Role Description

We are seeking a confident and people-focused RBT Performance Evaluator to support one of our U.S.-based clients in the ABA (Applied Behaviour Analysis) space. This role plays a key part in maintaining quality standards and fostering positive engagement with field staff.

• Coordinate and conduct structured performance evaluations for Registered Behaviour Technicians (RBTs) at 30, 60, and 90-day milestones.
• Review self-assessments completed by RBTs alongside feedback provided by their supervisors.
• Identify discrepancies and facilitate professional, constructive discussions.
• Encourage performance improvement, boost morale, and ensure consistent communication across the team.

PLEASE NOTE:

• Working Hours: Sunday - Thursday | 11:00 AM – 8:00 PM EST.
• Public Holidays: Requires working on both South African and U.S. public holidays.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps is mandatory.
• Power Backup: Reliable backup required to manage load shedding or outages.
• Work Environment: Fully remote.

Qualifications

• Previous experience in coordination or facilitation role preferred.
• Experience within ABA (Applied Behaviour Analysis) environments is advantageous but not required.
• Experience conducting meetings, reviews, or performance discussions is beneficial.

Requirements

• Strong verbal communication and facilitation skills.
• Ability to manage structured conversations with professionalism.
• High attention to detail in reviewing and comparing evaluation data.
• Strong organizational and scheduling abilities.

Benefits

• Timely completion of scheduled 30/60/90-day evaluations.
• Quality and consistency of evaluation discussions.
• Positive feedback from RBTs and supervisors on evaluation experience.
• Accuracy and completeness of evaluation documentation.
• Improvement in alignment between self-assessments and supervisor feedback over time.