[Hiring] Quote Process Coordinator @People Partners

Role Description

This is a remote position.

Quote Process Coordinator (Remote | Night Shift)

As our Quote Process Coordinator, you’ll work with one of our US-based clients to bring visibility, momentum, and accountability to the quotation process. Think coordinator meets process detective. You’ll know where active quotes stand, who owns the next action, and what needs to happen to keep them moving. From initial request through approval, issuance, follow-up, and completion, you’ll coordinate the process so fewer quotations disappear into the dreaded “waiting on someone” pile. Success in this role isn’t about looking busy. It’s about making sure the process works.

Key Responsibilities

• Manage the central quotation queue from request through completion.
• Prepare, update, and maintain customer quotations.
• Track quote owners, statuses, deadlines, and next actions.
• Follow up on missing information, pricing, and approvals.
• Review previous quotations and customer account history.
• Coordinate with sales, operations, estimating, finance, and management.
• Maintain accurate quotation and pricing records.
• Monitor quote turnaround times and aging.
• Track outstanding approvals and follow-up activity.
• Identify and report quotation delays and process bottlenecks.
• Maintain operational trackers, dashboards, and scorecards.
• Improve quotation processes, templates, trackers, and documentation.
• Document workflows and support continuous process improvement.

Qualifications

• 2+ years of relevant professional experience in sales coordination, quotation or estimating support, order processing, order management, customer service administration, project coordination, operations support, procurement, purchasing, or commercial administration.
• Experience coordinating multi-step processes involving deadlines, approvals, and multiple stakeholders.
• Proficiency with Microsoft Excel for quote tracking, pricing references, scorecards, reporting, and operational data.
• Experience using a CRM or Customer Management System to maintain customer/account information and quotation history.
• Proficiency with Microsoft Teams and Microsoft Outlook / Email for communication, follow-ups, approvals, and stakeholder coordination.
• Experience using document management or shared drive platforms, such as SharePoint, OneDrive, or similar systems.
• Strong organizational, prioritization, and follow-up skills.
• Strong attention to detail and accurate record keeping.
• Clear written and verbal communication skills.
• Ability to manage multiple active priorities and determine appropriate next actions.
• Ability to work independently, take ownership, and follow tasks through to completion.

Requirements

• Experience using Quotation / Estimating Software for quoting, estimating, pricing, or order-entry processes.
• Experience using an ERP or Order Management System to support quotation, order, pricing, or related operational workflows.
• Experience supporting quotation, sales, commercial, order-management, procurement, or operations processes.
• Experience identifying process bottlenecks and improving workflows, trackers, templates, or documentation.
• Experience creating or maintaining operational dashboards, scorecards, and performance reports.

Benefits

• Permanent Work-from-home setup and Night Shift Schedule.
• Company-provided equipment.
• Secondary Wi-Fi Modem.
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits.
• HMO on Day 1.
• 13th Month Pay.
• Monthly Gift Voucher.
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.