[Hiring] Quantitative UX Researcher @AnswerLab

Role Description

As a Quantitative UX Researcher at AnswerLab, you will design and execute quantitative research that illuminates user behavior, attitudes, and needs — and translates those findings into strategic direction for some of the world's most ambitious product and experience teams. You will work within a client-aligned portfolio, embedded alongside qualitative researchers, experience strategists, and Customer Success partners, contributing to integrated research programs that go beyond findings to drive experience strategy.

This role is structured to span experience levels. Expectations around methodological depth, client leadership, strategic contribution, and mentorship scale with seniority — but the core orientation is consistent across levels: rigorous craft, strategic thinking, and a commitment to insight that moves organizations forward.

What You'll Do

• Research Design & Execution
  • Design and execute quantitative research studies that address complex user experience questions.
  • Lead or contribute to a wide range of quantitative methods and analyses, including:
    • Custom surveys
    • Concept and prototype testing
    • Tracking/benchmarking studies
    • Unmoderated task-based studies
    • Quantitative card sorting
    • Tree testing
    • Segmentation research
    • MaxDiff
    • Conjoint
    • JTBD
  • Demonstrate genuine methodological fluency.
  • Coordinate with panel and recruitment vendor partners on sample design, feasibility assessment, and fielding logistics.
  • Program and QA surveys using a programming platform (e.g., Qualtrics, Alchemer).
  • Apply descriptive, inferential, and multivariate statistical techniques appropriately.
  • Utilize statistical analysis or data visualization tools (e.g., Q Research, DisplayR, SPSS, R, Python).
• Strategic Insight & Storytelling
  • Move beyond reporting what the data shows to interpreting what it means.
  • Frame findings in terms of client decisions.
  • Communicate insights clearly and compellingly to a range of audiences.
  • Produce strong data visualizations and well-structured deliverables.
  • Contribute to AnswerLab's thought leadership by sharing perspectives on emerging trends.
• Mixed-Methods & Integrated Research
  • Partner closely with qualitative researchers to design and deliver integrated, mixed-methods research programs.
  • Serve as a fluent translator between quant and qual.
  • Contribute to integrated deliverables that draw on multiple data sources.
• Data Science & Emerging Approaches
  • Stay current on the evolving landscape of quantitative and data science methods.
  • Evaluate and apply emerging tools and methodologies.
  • Contribute to AnswerLab's ongoing development of its quantitative and data science capabilities.
• Client Partnership
  • Build trusted relationships with client stakeholders.
  • Collaborate with Research Managers and Customer Success partners.
  • Represent AnswerLab's quantitative capabilities credibly in client conversations.
  • Adapt fluidly across diverse client contexts.
• Team & Practice Development
  • Mentor colleagues at more junior levels.
  • Take a proactive, visible role in building AnswerLab's quant practice.
  • Contribute to AnswerLab's knowledge library.
  • Participate in cross-portfolio knowledge sharing.

Qualifications

• Bachelor's degree in a human behavior-related field with 4+ years of relevant experience; or Master's or PhD in a related field with 2+ years of relevant experience.
• Senior-level candidates typically bring 7+ years of quantitative research experience.
• Demonstrated, substantive expertise in quantitative UX research methods.
• Experience working with large-scale datasets and multi-method studies.
• Proficiency with a survey programming platform (e.g., Qualtrics, Alchemer).
• Ability to apply descriptive, inferential, and multivariate statistical techniques appropriately.
• Fluency in at least one statistical analysis or data visualization tool (e.g., Q Research, DisplayR, SPSS, R, Python).

Requirements

• Demonstrated ability to translate quantitative findings into strategic narratives.
• Strong written and verbal communication skills.
• Experience presenting to diverse audiences, including senior client stakeholders.
• Ability to connect research insights to business and experience strategy decisions.
• Experience working effectively in cross-functional, client-facing environments.
• Genuine curiosity about emerging methods, tools, and technologies.
• Comfortable working in a fast-paced, deadline-driven environment.
• Committed to mentorship and to making the team around them better.

Benefits

• Inclusive environment where every employee has a sense of belonging.
• Equal employment opportunities to all employees and applicants.
• Reasonable accommodations for qualified individuals with disabilities.