[Hiring] Qualitative Research Participant Coordinator @Hanover Research

Role Description

Hanover Research seeks a Part-Time Temporary Research Participant Coordinator (RPC) to support the Higher Education Qualitative Research team. The RPC contributes to applied qualitative research that supports colleges, universities, and higher education organizations across a wide range of strategic and operational topics. The RPC plays a foundational role in enabling high-quality qualitative insights by ensuring participant recruitment and logistics are executed accurately, efficiently, and professionally.

The Research Participant Coordinator will be responsible for coordinating participant recruitment and study logistics for in-depth interviews, focus groups, and other qualitative studies. The Research Participant Coordinator works closely with qualitative researchers, project leads, and (when applicable) external panel vendors to manage recruitment workflows, maintain accurate tracking systems, and proactively communicate with both internal stakeholders and external research participants. This position requires strong attention to detail, excellent written communication skills, and careful handling of participant information in alignment with data privacy best practices.

Responsibilities

• Participant Outreach & Screening
  • Review project goals and target audiences and support outreach strategies to reach suitable participants
  • Build and manage participant/sample lists in line with project requirements
  • Field screening instruments (within Calendly)
  • Recruit participants via email and, when necessary, phone outreach
• Participant Tracking, Data Hygiene & Documentation
  • Maintain up-to-date, accurate systems to track participant status, eligibility, outreach status, and scheduling status
  • Ensure clean, secure handling of participant data (including removing duplications, version control, and consent documentation)
• Study Logistics & Internal Coordination
  • Provide proactive recruitment and fielding updates to internal project team members
  • Draft and proofread participant communications (outreach emails and participant questions)
  • Monitor project status, troubleshooting recruitment challenges, and escalating risks early with appropriate context and recommended next steps
  • Coordinate with external recruitment vendors as needed
  • Use recruitment and scheduling tools to support smooth participant recruitment

Qualifications

• Highly organized with the ability to manage multiple projects simultaneously and prioritize effectively
• Excellent attention to detail and follow-through
• Ability to work independently with minimal supervision while remaining communicative and proactive
• Strong interpersonal skills and professionalism when interacting with research participants
• Strong written communication and proofreading skills
• Ability to anticipate needs, identify issues early, and propose practical solutions
• Comfort handling sensitive information with discretion and care
• Proficient in Microsoft Office, especially Excel
• Comfortable learning new systems and tools
• Familiarity with qualitative research processes or participant recruitment workflows is a plus

Requirements

• Bachelor’s degree (or equivalent experience) preferred
• 0–3 years of relevant coordination/recruiting/scheduling experience a plus
• Familiarity with higher education institutions and the higher education landscape a plus

Work Schedule & Availability

Expect to work up to 30 hours per week, with flexibility on specific hours worked based on project needs. Hours are flexible, with occasional time-bound needs. Kickoff calls occur 1–2 days per week, often between 10:00 AM and 2:00 PM ET; we aim to coordinate timing to support team availability.

Location

• USA Remote
• Office is located in Arlington, VA

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this opportunity at the company is $25.00-$35.00 per hour. Please note this compensation range is contingent on the candidate’s job-related knowledge, skills, and experience.

How to Apply

If you are interested in the prospect of working for a dynamic, growing company, we encourage you to submit your resume and cover letter. If available, you may also include a short professional writing sample (1–2 pages preferred).

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.