[Hiring] Public Records Designee @State of Washington

Role Description

This is a non-permanent appointment expected to last through June 30, 2027. The Department of Revenue (DOR) seeks a detail-oriented program specialist to join its Public Records team within the Information Governance Office (IGO) located in the Executive division as a Public Records Designee (Program Specialist 4) in Tumwater, WA.

The work in our IGO is fast paced, requiring quick transitions while still maintaining focus. A collaborative leader and a diverse, creative team work together, helping one another successfully manage one of the agency's most important assets, information. This incredible opportunity will help our IGO achieve its purpose to maximize the value of information while minimizing associated risks and costs.

The ideal candidate believes in great customer service and government transparency, can stay focused for long periods on large records sets, and provides services that enable DOR to better serve the public with timely and accurate responses.

If you are motivated by public service, ready to take on an increasingly complex arena of public records, energized by complex information challenges, and committed to strengthening government transparency, we invite you to review the opportunity details below and apply, or forward this message to others you feel may be qualified.

The hiring manager will begin reviewing applications on September 21, 2026, and may make a hiring decision any time after. It is in your best interest to apply soon.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused on achieving the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans, health, dental, and vision coverage, and deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Duties

• This position serves as one of the agency’s Public Records Designees, ensuring the agency follows the Public Records Act, RCW 42.56 RCW.
• This is a high-impact collaborative role that works closely with the Public Records Officer, division Public Records Coordinators, and staff across the agency.
• Provides technical advice to agency management and input on policy.
• Provides public records training to agency staff as needed.
• Analyzes statutes as they relate to the release of public records and confidential information, rules, and policy.
• Protects the interests of the Department while serving the needs of customers through the public records request process.
• Supports the Department’s 2024-2029 Strategic Business Plan to administer programs and services effectively and efficiently.
• Develops, tracks, manages, organizes, and directs the research, analysis, and collection of records relevant to responses to public records requests.
• Coordinates responses with others in defining needs, planning and developing courses of action, and providing technical assistance.
• Monitors and tracks compliance with statutes, policies, and procedures.
• Coordinates with division public records coordinators.
• Coordinates with other public records designees in responding to requests.
• Determines the level of research, method of analysis or study required, and provides responsive records.
• Conducts second reviews produced by other designees before the release of records.

Qualifications

• Demonstrated ability to research, interpret, and apply state public records statutes (including RCW 42.56 and other relevant exemptions).
• Proven ability to effectively coordinate complex workflows by independently managing, monitoring, and organizing multiple public records requests using electronic tools such as Microsoft Purview eDiscovery and GovQA.
• Demonstrated skill in clearly and professionally communicating with diverse stakeholders at all organizational levels—both verbally and in writing.
• Advanced experience analyzing large volumes of electronic records and applying appropriate redactions or exemptions.
• Proven ability to manage competing deadlines and prioritize workload effectively.
• Demonstrated interpersonal skills and the ability to collaborate with colleagues across divisions.
• Advanced experience providing training, guidance, or technical assistance to staff on policies, procedures, or statutory requirements.
• Demonstrated ability to handle sensitive or challenging customer interactions with professionalism and tact.
• Proven ability to maintain strict confidentiality and uphold high ethical standards.
• Demonstrated ability to adapt to new technologies, processes, and priorities.

Equity Competencies

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Uses an equitable and inclusive approach.

Supplemental Information

The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.