[Hiring] Public Record Specialist @Cisive

Role Description

The Public Record Associate is responsible for conducting detailed research and verification of public records using US court websites and official databases. The role requires expertise in reviewing court dockets, accurately interpreting charge levels, and understanding case dispositions to ensure high-quality background screening reports.

Key Responsibilities

• Conduct research on local, state, and federal US court portals to retrieve case records.
• Review and analyze court dockets to extract relevant legal information.
• Accurately interpret and classify:
  • Charge levels (felony, misdemeanor, infraction)
  • Case types (criminal / civil)
  • Case statuses and dispositions (convicted, dismissed, acquitted, pending, etc.)
• Perform accurate and timely data entry into internal systems.
• Ensure adherence to quality standards, SLAs, and turnaround times (TAT).
• Maintain strict compliance with background verification guidelines and legal regulations.
• Handle sensitive data with a high degree of confidentiality and integrity.
• Identify discrepancies and escalate complex or ambiguous cases.

Qualifications

• Minimum qualification: HSC (Higher Secondary Certificate) passed
• Prior experience in US Public Records / Background Verification is mandatory
• No employment gaps exceeding 5–6 months
• Willingness to work in US shift (night shift)

Requirements

• Strong understanding of US legal terminology and court documentation
• Hands-on experience with US court websites and public record systems
• Excellent attention to detail and accuracy
• Strong analytical and interpretation abilities
• Ability to meet tight deadlines and productivity targets
• Basic proficiency in MS Excel and data entry tools

Benefits

• Remote work arrangement
• Career growth opportunities including:
  • Senior Public Record Analyst
  • Quality Analyst
  • Team Lead – Background Verification