[Hiring] Provider Relations Manager @Cadence Health

Role Description

Cadence Solutions is seeking a Provider Relationship Manager (PRM) to join the team. You would be responsible for developing long-term relationships with providers and clinic staff that are engaged in Cadence's clinical program(s).

• Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention.
• Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions.
• Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings.
• Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners.
• Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition.
• Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings.
• Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed.
• Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.

Qualifications

• 3+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred).
• Bachelor’s degree in healthcare, business, or communications required.
• A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback.
• Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence.
• A track record of exceeding performance expectations in fast-paced, goal-driven environments.
• Comfort working independently in a high-travel, field-based role - national weekly travel to provider sites is expected and essential.
• Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences.
• Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes.
• Proficiency with Google Workspace and web-based collaboration tools.
• Must reside within commutable range of a major airport.

Requirements

• Weekly travel is a core expectation and a non-negotiable requirement for success in this position.
• You will travel nationally 2–3 nights per week, visiting assigned office locations to conduct meetings and provide onsite support.
• This role requires frequent roundtrip flights and local driving between clinic sites within assigned market region.
• Candidates must be comfortable with a schedule that involves being on the road nearly every week, with limited exceptions during major holiday weeks (e.g., Christmas, Thanksgiving, July 4th, Labor Day, Memorial Day).
• If you’re looking for a primarily remote or local travel role, this position will not be a fit.

Benefits

• Autonomy to tackle big, complex problems that matter.
• An opportunity to improve lives every single day.
• A chance to shape a category‑defining company at scale.
• Medical, dental, and vision insurance.
• Competitive total compensation and meaningful equity.
• TelaDoc (virtual primary care).
• National and local discounts powered by TriNet.
• Unlimited PTO and paid holidays.
• Remote equipment setup and home office stipend.
• Paid Parental Leave.
• 401K and 401K match.
• Charitable Donation Match program.
• Expected compensation range: $100,000- $110,000 annual base salary + variable performance bonus; $180,000 OTE.