[Hiring] Provider Relations Lead Analyst @Cigna Healthcare

Role Description

The Provider Relations Lead Analyst is a key member of the National Ancillary Tools and Capabilities Team. This role will provide a variety of operational support functions within the team, focusing on successful delivery of the highest value projects.

• Oversees the task of preparing vendor invoices; ensuring a complete, timely and accurate invoice package is sent to Accounts Payable Team for payment
• Inspects invoices for deficiencies
• Tracks the status of vendor invoices
• Investigates and resolves billing discrepancies and errors
• Manages escalated vendor invoice issues
• Documents departmental policies, procedures and work instructions
• Provides tactical operations support to assigned groups
• Submits requests to update provider demographics and credentialing in operating systems
• Develops and maintains controls associated with reporting and operational responsibilities

Qualifications

• Strong Microsoft Excel skills is required
• Strong background in Medicare and Commercial is preferred
• Strong knowledge of National Ancillary programs is preferred
• Working knowledge of Accountable Relationship Tracker (ART) preferred
• Motivated, proactive self-starter who takes ownership and is results oriented
• Excellent verbal and written communication skills; able to communicate with all levels
• Experience with invoicing and accounts payable is highly desirable
• Ability to work independently and as a team player
• Demonstrated ability to take ownership of tasks/projects and perform work under minimal supervision with exceptional outcomes
• Demonstrated ability to work in a fast-paced, multi-tasking environment with tight deadlines
• Strong analytical skills

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Company Description

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.