[Hiring] Property Claims Advisor @Allstate

Role Description

Our team is growing, and we are actively looking to hire a Property Claims Advisor. Reporting to the Manager, Property Claims, the Property Claims Advisor position is technical in nature and focused on homeowner claim handling.

Accountabilities

• Promote customer centric values.
• Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.
• Investigate, negotiate, and settle homeowner claims of moderate to high complexity by telephone and/or by written correspondence.
• Comply with best practices as set out in Allstate policies and procedures.
• Adhere to legislative and regulatory requirements and ensure files are thoroughly documented.
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
• Maintain a caseload reflective of a Claim Advisor, Homeowner and take ownership and accountability to solve customer problems.
• Communicate and interact with claimants, vendors, and other insurance companies in a professional manner.
• Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.

Qualifications

• A minimum of 1-2 years relevant Claim Advisor experience.
• Bilingual is an asset – English & French.
• Prior insurance experience and knowledge in automobile and property claims preferred.
• Strong critical thinking skills to identify strengths and weaknesses of claims.

Benefits

• Flexible Work Arrangements.
• Employee discounts (15% on auto and property insurance, plus many other products and services).
• Good Office program (receive up to $400 back after purchasing office equipment).
• Student Loan Payment Matching Program for Government Student loans.
• Comprehensive Retirement Savings Program with employer matched contributions.
• Annual Wellness allowance to support employees with improving health and wellbeing.
• Personal reflection day.
• Tuition Reimbursement.
• Working within the community and giving back!

Compensation

Expected compensation for this role ranges from $47,800.00 - $73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.