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Program Specialist @Syngenta Group

[Hiring] Program Specialist @Syngenta Group

Apr 04, 2025 - Syngenta Group is hiring a remote Program Specialist. 💸 Salary: unspecified. 📍Location: Switzerland.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

In this role, the individual will be responsible for the execution and a key contributor for the development and fulfillment of Syngenta loyalty reward programs. Responsibilities include:

  • Accurately process reward payments for eligible customers, ensuring compliance with Syngenta's policies and procedures.
  • Verify eligibility criteria, validate claim submissions, and issue payments through approved channels.
  • Identify opportunities for process optimization and system improvements related to reward payment processing and customer service.

THIS IS A 12-MONTH CONTRACT POSITION

Accountabilities

  • Proven experience in customer service, excellent communication and interpersonal skills, with ability to interact effectively with diverse customer groups.
  • Collaborate with Customer Marketing, Finance, and Commercial teams on program development to drive the Syngenta strategy.
  • Identify and develop the program redemption process by establishing a redemption plan and obtaining approval for the plan from program stakeholders.
  • Collaborate with cross-functional teams to implement streamlined processes, enhance efficiency, and improve customer satisfaction.
  • Provide training and support on programs and systems for internal and external parties.
  • Manage customer data (master data, house holding, invoice mapping) for the purpose of program redemption.
  • Calculate and issue reward payments according to program qualification criteria and within committed timelines.
  • Develop and implement robust audit processes to ensure the accuracy and integrity of reward payments.
  • Resolve payment inquiries and issues promptly and professionally.
  • Prepare and submit reports to relevant stakeholders, providing insights and recommendations for continuous improvement.

Qualifications

  • Post-secondary degree in Business, Marketing or Agriculture preferred.
  • Experience in data analytics; YOY analysis and developing insights.
  • General knowledge of financial processes.
  • Good understanding of data management processes and dataflow, marketing programs and offers.
  • Good understanding of the company portfolio, competitive products, as well as current and emerging agricultural practices and trends in the seed and crop protection industries.
  • Minimum 5 years’ experience in an operational or finance role, preferably one that required a high degree of accuracy, data analysis and attention to detail.
  • Excellent computer skills (Excel, Salesforce, SAP) and an understanding of data management processes and systems.
  • Excellent communications skills, both written and verbal. Bilingual (French/English) would be considered an asset.
  • Excellent team orientation, with the ability to present ideas and collaborate effectively.
  • Ability to effectively interact across functional groups to achieve desired results.
  • Excellent planning, organization and project management skills with ability to manage multiple concurrent projects and deadlines.

Benefits

  • We offer a competitive base salary and incentive bonus potential, combined with challenging and meaningful work, learning and career development opportunities and a great team environment.
  • A culture that celebrates diversity & inclusion, promotes personal and professional development and offers flexible work options to meet both your work and personal needs.
  • Comprehensive Benefit offering, Pension and Group Retirement program with company match, and Profit Sharing.
  • Focus on Wellness and innovative programs that support overall health and wellbeing such as annual Lifestyle Account and free Headspace App.
  • Progressive Employee Policies and Programs including a Flexible Work Location approach, and a vacation policy that provides up to 30 days’ vacation for all employees.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Switzerland
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Program Specialist @Syngenta Group
All others
Salary 💸 unspecified
Remote Location
Switzerland
Job Type contract
Posted Apr 04, 2025
Apply for this position Unlock 54,573 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Switzerland
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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