[Hiring] Program Data Clerk @Ogletree Deakins

Role Description

The Program Data Clerk provides essential operational and administrative support for a high-volume, high-priority client program within Knowledge & Innovation Premium Services. This role is responsible for accurate and timely data entry, systematic file and document management, and a range of administrative tasks that keep a complex, fast-moving program running smoothly. The ideal candidate is organized, dependable, and comfortable working across multiple systems with minimal supervision.

Essential Functions

• Data Entry & Records Management
  • Entering, updating, and maintaining data accurately across program systems, including Smartsheet, iManage, and SharePoint, ensuring records are current and consistent.
  • Reviewing data for completeness, flagging discrepancies, and coordinating corrections with team members to preserve data integrity.
  • Organizing and categorizing data to support efficient retrieval by attorneys, program staff, and other stakeholders.
  • Generating basic reports and data exports as requested to support program operations and reporting needs.
• File & Document Management
  • Creating, maintaining, and organizing matter and program file structures in iManage and SharePoint in accordance with established naming conventions and protocols.
  • Uploading, indexing, and filing documents accurately to ensure proper version control and accessibility.
  • Assisting with document retrieval requests and supporting audits of file organization as needed.
  • Identifying and escalating filing issues or structural inconsistencies to the appropriate team lead.
• General Administrative Support
  • Providing day-to-day administrative assistance to the Premium Services team in support of client program operations.
  • Communicating with internal team members to gather information, confirm data requirements, and coordinate routine tasks.
  • Tracking task status and deadlines in Smartsheet or other program management tools as directed.
  • Other duties as assigned.

Qualifications

• 1+ year of experience in data entry, document management, or administrative support; law firm or legal services experience a plus.
• Proficiency with Microsoft 365, including SharePoint; experience with Smartsheet or iManage preferred.
• Typing speed of at least 50 words per minute with a high degree of accuracy.
• Strong attention to detail with the ability to identify errors, inconsistencies, or missing information in data sets.
• Familiarity with document management best practices and file naming conventions.
• Ability to manage competing priorities and meet deadlines in a high-volume environment.
• Collaborative communication style and comfort working within a close-knit, service-oriented team.
• Familiarity with data privacy standards and backup procedures, especially when handling sensitive or proprietary information.
• Strong organizational skills for managing multiple data sets, spreadsheets, or entry queues.
• Strong written communication skills, especially when working with internal teams.
• Basic customer service skills, particularly when responding to data requests or updating client records.

Requirements

• 1+ year of experience in data entry, document management, or administrative support; law firm or legal services experience a plus.
• Proficiency with Microsoft 365, including SharePoint; experience with Smartsheet or iManage preferred.
• Typing speed of at least 50 words per minute with a high degree of accuracy.
• Strong attention to detail with the ability to identify errors, inconsistencies, or missing information in data sets.
• Familiarity with document management best practices and file naming conventions.
• Ability to manage competing priorities and meet deadlines in a high-volume environment.
• Collaborative communication style and comfort working within a close-knit, service-oriented team.
• Familiarity with data privacy standards and backup procedures, especially when handling sensitive or proprietary information.
• Strong organizational skills for managing multiple data sets, spreadsheets, or entry queues.
• Strong written communication skills, especially when working with internal teams.
• Basic customer service skills, particularly when responding to data requests or updating client records.

Benefits

• Paid Time Off
• Paid Sick Leave
• 401(k) matching program
• Profit Sharing
• Paid Holidays
• Paid Parental Leave
• Affordable Health and Life Insurance including Dental & Vision coverage
• Health Savings Account / Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
• Tuition Reimbursement
• Employee Assistance Program