[Hiring] Program Coordinator Informatics @Franciscan Alliance, Inc.

Role Description

It’s no secret that healthcare in today’s world requires lots of digital documentation. Franciscan Health uses the EPIC clinical point-of-care documentation system and we need someone to assist in the alignment and full adoption of electronic health system initiatives. This role requires someone who can create, deliver, and maintain information regarding the informatics program strategies.

The Program Coordinator Informatics will perform a leadership role in the coordination of the Medical and Clinical informatics program to assist in the alignment and full adoption of electronic health system initiatives by all levels of clinicians. Placing the patient at the center of focus, the Program Coordinator will engage and lead stakeholders in various governance, work stream and project committees. In partnership with the CMIO and Administrative Director of Clinical Informatics, the program coordinator will create, deliver and maintain information regarding the informatics program strategies, deliverables, and outcomes.

EPIC SUPPORT EXPERIENCE STRONGLY PREFERRED. (Informatics, Trainer, or Analyst)

Qualifications

• Required: Bachelor's Degree in Business, Computer Science, Engineering, Information Systems, Public Health, Informatics or related field
• Preferred: Master's Degree in Business, health informatics or science
• 7 years Support of industry standard systems, i.e. EMR/EHR, and other enterprise systems in an integrated healthcare system.
• 10+ years In lieu of Bachelor's Degree, Support of industry standard clinical systems, i.e. EMR/EHR, and other enterprise systems in an integrated healthcare system.
• 7 years Operational experience in clinical settings. Experience supporting Epic EHR in a large integrated healthcare environment.

Requirements

• Assist the CMIO and Administrative Director of Clinical Informatics in developing strong partnerships between clinicians, facility leadership, EHR Governance Committees, various clinical committees/workgroups and Information Services.
• Develop Informatics Program Meeting Agendas, Minutes & Action Tracking - Gather agenda items, prepare and distribute materials, capture minutes and decisions, and track action items to support CMIO/Informatics leadership oversight and timely communication across committees and workgroups.
• Manage operational tools, access, and team onboarding requests - Assist the Administrative Director of Clinical Informatics and the CMIO by supporting Epic Signal access requests and other onboarding/access needs; keep program resources/pages updated.
• Provider Builder Program Support - Assist the CMIO and Medical Directors of Informatics in managing builder program activities including coordinating team meetings, tracking the currency of builder training requirements, and managing provider compensation requests associated with the program.
• Schedule and support IS Governance Activities - Schedule and support workgroups/committees organized by Informatics leadership, including attendee coordination and documentation support.
• Support financial and invoicing coordination - Coordinate monthly financial tasks such as Epic invoice allocation and ensure information is routed to the appropriate finance stakeholders.
• Serve as liaison for external partnerships such as IHIE - Maintain points of contact, update distribution lists, and coordinate recurring and executive-level meetings with external partner organizations.
• Manage programming of webinars facilitated by Informatics departments - Schedule webinars, coordinate topic presenters, manage communications, and support recording/distribution as needed.
• Copyright License Research and Tracking - Coordinates, analyzes and processes requests to obtain licenses for the use of copyrighted materials within Epic, leveraging ServiceNow to track approvals and documentation.

Benefits

• Comprehensive benefit offerings.

Company Description

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.