[Hiring] Program Coordinator @NATIONAL MATH AND SCIENCE INITIATIVE INC

Role Description

As a Program Coordinator you will play an essential role in advancing our mission. You will collaborate with a passionate team to craft and implement strategies that elevate the future of math and science education. The Program Coordinator will serve as a critical operational backbone that ensures seamless execution of NMSI services. You will manage logistics, systems, data, and cross-functional coordination to support high-quality implementation of services to districts. Coordinators in this role will be cross-trained across all job duties but may be asked to focus more on specific areas. Your day-to-day activities may include:

• Program Operations & Logistics
  • Coordinate all operational aspects of program delivery, ensuring timelines and requirements are met
  • Schedule training sessions and confirm finalized dates on the internal program calendar
  • Secure facilities for in-person events and coordinate room setup needs
  • Arrange catering, materials distribution, and other event-specific logistics to support a world-class professional development experience
  • Provide responsive operational support to districts through collaboration with the Manager, Program Success
  • Handoff timely communications regarding event details, system access, and training updates to the Manager, Program Success
• Systems and Data Management
  • Ensure accurate setup of schools, districts, and participants across NMSI systems
  • Monitor participant access to platforms, courses, and materials; troubleshoot and escalate issues as needed
  • Manage workflows for accurate data collection
  • Oversee the management of user accounts, courses/services, and school/district records in Salesforce and Maple
  • Support district onboarding and access to NMSI platforms, ensuring smooth adoption of tools and systems
• Coordination with Internal Teams
  • Partner closely with Program Design & Innovation to ensure appropriate assignment of coaches for events
  • Communicate clearly and consistently with Managers, Program Success to align on timelines, status updates, and service requirements
  • Collaborate with Business Development to interpret contract requirements and ensure alignment with program delivery expectations
• Quality Assurance & Continuous Improvement
  • Monitor execution of events and services to ensure accuracy and a positive participant experience
  • Maintain checklists, templates, and process documentation to drive efficiency and consistency
  • Assist with reporting and analysis to extract actionable insights related to operations
• Additional Duties
  • Performing other responsibilities as assigned to support program implementation and organizational success.

Qualifications

• Experienced: Prior relevant experience is preferred but not required.
• Tech-Savvy: Proficient or able to become quickly proficient in NMSI platforms
• Strategic Thinkers: You anticipate challenges and opportunities, navigating complex situations with clarity and foresight to achieve long-term goals.
• Results Driven: Focused on prioritizing tasks, solving problems, and delivering measurable results that align with our organizational priorities.
• Nimble Learners: Embrace new challenges with curiosity and creativity, learning from both successes and failures.
• Team-Oriented: Build strong partnerships and foster an inclusive environment that celebrates diverse perspectives and drives collective success.
• Physical Requirements: Remote employees working from a home office must be able to sit or stand for extended periods, use a computer and other standard office equipment, and have the capability to perform the required tasks and participate in virtual meetings, as well as occasionally in-person meetings.

Requirements

• Candidates must pass county, state, and federal-level criminal background checks as a condition of employment.
• Positions with fiduciary responsibilities may require additional checks.

Benefits

• The starting hourly range for this position is $25.10/hr to $28.87/hr, commensurate with experience.
• Medical, dental, and vision coverage (85% paid for employees and a significant portion for dependents)
• 401(k) with up to 6% employer match, fully vested on day one
• Potential annual salary increases and bonuses based on organizational performance
• Referral bonuses
• A remote-first work environment
• Monthly telecommunications stipend
• 25+ paid holidays, including a one-week summer break and two-week winter break
• Generous Paid Time Off, starting at 14 days per year that begins accruing with your first paycheck
• A paid personal day that is immediately available on your start date
• Access to LinkedIn Learning for continuous professional development
• Annual gift card for birthdays and work anniversaries, plus additional perks for significant milestone anniversaries, including paid sabbaticals and cash bonuses
• Nine weeks of fully paid parental leave, applicable regardless of gender identity, and includes births by surrogate, adoption, or foster placement of a child