[Hiring] Program Administrator II @Cornell Technical Services

Role Description

We have an immediate opening for a full-time (40 hours per week) virtual Program Administrator II residing in Central or Eastern time zones.

• Provide administrative support to the Program Management Office (PMO) including activities related to finance, program management, contract administration, and technology asset management for remote Subject Matter Experts (SMEs).
• Manage assigned task order activities including onboarding of SMEs, tracking and communication of their progress and training, and managing asset issuance, maintenance, and returns.
• Assist with updating, monitoring, and tracking existing program documents (e.g., Conflict of Interest (COI), direct costs, and indirect costs).
• Review and process travel reservations and reimbursement vouchers following government regulations and company policy.
• Review, reconcile, and process invoices and charges related to business operations (e.g., office supplies, Webex).
• Maintain and update online document repositories (e.g., SharePoint, RES).
• Assist and support the Senior Project Managers and Program Managers with administrative duties.
• Assist Senior Project Managers with responding to contracting and business development tasks.
• Assist with researching, tracking, creating, and updating SME documents and skills (e.g., evaluator records, timesheets, invoices).
• Oversee and update SME timesheets to assign charge codes and process labor invoices.
• Perform administrative duties including maintaining contact with customers and SMEs through e-mail and phone calls, answering questions and concerns, entering project data, preparing presentations, and using Webex and other video conferencing tools.
• Document operating procedures and recommend innovative solutions and process improvements.
• Perform additional duties as assigned.

Qualifications

• Experience in project administration and data tracking.
• Proficient with all facets of MS Office (Word, Excel, PowerPoint, e-mail).
• Strong multitasking, organizational, and analytical skills.
• Ability to work independently with minimal supervision and as part of a team.
• Able to organize and prioritize multiple overlapping deadlines.
• Strong administrative skills; exceptional observational, facilitation, and interpersonal skills.
• Strong problem-solving skills; high professional ethics; innovative and creative.
• Willingness to learn new skills and technologies.

Requirements

• U.S. citizenship required.
• Ability to pass a government background investigation.
• 5 years’ experience in program administration or similar/related field.
• 1-3 years’ experience working for a Federal Government Contractor.
• 1-3 years’ experience working with Federal Travel Regulations.
• 1-3 years’ experience working in a remote work environment.
• Established home office work environment free from distractions.
• Reside in EST or CST time zone.

Professional Experience Desired

• Bachelor’s degree in finance, business, or related study.
• Business or program management related certifications.

Benefits

• Comprehensive benefits including health/dental/vision insurance.
• 11 federal holidays plus PTO (Paid Time Off).
• Highly competitive 401(k) with company contributions.