[Hiring] Program Administrator @Tufts University

Role Description

Oversee operations of the Tufts Doctor of Physical Therapy (DPT) Program – Atlanta. This role works collaboratively with the Directors of Clinical Education (DCEs), Program Director, Program Manager, and Program leadership to develop, implement, review, and evaluate processes related to clinical education.

• Manages data systems, supports clinical placement coordination, maintains compliance documentation, assists with accreditation reporting, and serves as a central liaison between the DPT Program, clinical sites, students, faculty, and external stakeholders.
• Attends weekly meetings for Clinical Education as well as program meetings.
• Oversees operational continuity across related program areas, including admissions, student affairs, curriculum, and on-site clinical lab immersions, program events, and other activities, ensuring seamless delivery.
• Collaborates with the Directors of Clinical Education and Program leadership to develop and implement goals and strategies for clinical education operations.
• Manages clinical education databases, electronic records, and tracking systems related to student placements, site contracts, compliance requirements, and evaluations.
• Manages data systems such as clinical placement software platforms (e.g., Exxat, mCE, DISA/Castlebranch or similar), learning management systems, and university record systems.
• Ensures clinical site contracts, documentation, and accreditation reporting is current and compliant with university and regulatory standards.
• Coordinates student clinical placements, including communications with clinical sites and students.
• Generates reports, data summaries, and dashboards to support program evaluation and decision-making.
• Drafts professional correspondence, forms, manuals, agreements, and templates related to clinical education operations.
• Manages logistical planning for on-site clinical skills lab immersions, program events, and other experiential learning initiatives to ensure effective delivery and participant experience.

Qualifications

• Bachelor's Degree
• 3-5 years of experience
• Strong knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint)
• Experience with basic office equipment, including printer, scanner, copier, and fax

Requirements

• Possess discretion when dealing with highly confidential information
• Demonstrates confidence, discretion, and proficiency in interpersonal and team skills to effectively interact with people at all levels
• Demonstrates attention to detail and excellent decision-making skills in responding to high-pressure situations
• Demonstrates ability to multi-task, prioritize work, and manage competing priorities in a fast-paced, deadline-driven administrative office
• Possess strong oral, communication, and organizational skills and commitment to best practices
• Independently develop database, spreadsheet, or word processing documents requiring understanding and proficiency with contemporary software applications and programs
• Perform complex data-entry tasks for which there are a variety of formats and procedures
• Possess knowledge of correct business practices, correspondence, and typing formats
• Ability to read and comprehend regulations, procedures, and policies and apply them to specific situations
• Demonstrate knowledge and usage of correct grammar, composition, spelling, and punctuation and produce documents that do not require significant review and editing
• Possess basic knowledge of accounting systems
• Possess the initiative to act with self-direction and independently to correct and improve operations in the DPT Program

Benefits

• Minimum $60,000.00, Midpoint $75,000.00, Maximum $90,100.00
• Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.