[Hiring] Professional Services Engineer @NetApp, Inc.
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Professional Services Engineer @NetApp, Inc.
All others
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago

[Hiring] Professional Services Engineer @NetApp, Inc.

2d ago - NetApp, Inc. is hiring a remote Professional Services Engineer. 💸 Salary: unspecified 📍Location: Worldwide

Role Description

We are looking for a Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by:

  • Responding to Incidents
  • Working on Service Requests
  • Problem Management
  • Infrastructure Improvements
  • Planning and performing NetApp ONTAP upgrades and advanced configurations

Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following:

  • Understanding in NetApp Storage (Deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies)
  • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning
  • Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded

Qualifications

  • An understanding of other components in the infrastructure stack – compute, virtualization and networks (VMWare vSphere, Microsoft Operating Systems and Applications, Commvault) would be beneficial
  • Experience in writing basic PowerShell/Python scripts would be beneficial
  • Good understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks)
  • Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
  • Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms would be beneficial
  • Working knowledge on various DR solutions, DR tests and backup technologies like snaps and clones would be beneficial
  • Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance would be advantageous
  • Understanding of managed services delivery and entry-level cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable
  • Good to have NetApp cloud-based certification like Technology Associate (NCTA)
  • Strong customer communication and documentation skills
  • Built and maintained strong relationships with internal and external stakeholders
  • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work

Requirements

  • Typically requires a minimum of 2-4 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience
Before You Apply
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Professional Services Engineer @NetApp, Inc.
All others
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied
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Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
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