[Hiring] Processing Assistant @USA Mortgage

Role Description

Our Processing Assistants provide administrative and processing assistance to Mortgage Loan Originators. These experts ensure efficient loan processing in all phases of the loan transaction process.

• Make copies of borrower information, file documents, prepare files for submission, schedule signing appointments, mail thank-you notes to customers and realtors, and perform other administrative duties as determined by the Mortgage Loan Originator.
• Conduct preliminary research on the loan to help determine mortgage eligibility.
• Assist in pre-qualifications and pre-approval orders.
• Pull credit reports and run AUS, contacting the borrower for any additional required information.
• Input data, setting up new customer files with application data.
• Update and mine marketing database for new loans.
• Update the Mortgage Loan Originator's database.
• Assist Mortgage Loan Originators and other team members with clerical ad hoc duties, as needed.

Qualifications

• High school diploma or equivalent required; 2 to 4-year college curriculum preferred.
• Minimum one year experience and/or training.
• Encompass experience or equivalent.
• Basic computer skills.
• Experience with Microsoft Office software.
• Familiar with mortgage lending industry.
• Understanding of Conventional, FHA, and VA mortgage products.
• Exhibit a clear understanding of current RESPA laws and guidelines.
• Ability to work in a fast-paced, challenging environment.
• Excellent customer service skills, strong attention to detail, and a team player attitude.

Requirements

• High school diploma or equivalent required; 2 to 4-year college curriculum preferred.
• Minimum one year experience and/or training.
• Encompass experience or equivalent.
• Basic computer skills.
• Experience with Microsoft Office software.
• Familiar with mortgage lending industry.
• Understanding of Conventional, FHA, and VA mortgage products.
• Exhibit a clear understanding of current RESPA laws and guidelines.
• Ability to work in a fast-paced, challenging environment.
• Excellent customer service skills, strong attention to detail, and a team player attitude.

Benefits

• Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K.
• Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP).