[Hiring] Process & Automation Engineer @HireLATAM

Role Description

Our Client is seeking an analytical, hands-on, and highly collaborative Process & Automation Engineer to serve as the structural architect of business efficiency. Operating embedded within cross-functional teams, the successful candidate will apply lean process design and cutting-edge generative AI tooling to the operational backbone of the company. This professional will dismantle manual bottlenecks across accounting, marketing, and sales departments—designing, prototyping, and deploying automated workflows so the enterprise can aggressively scale revenue without a corresponding increase in administrative headcount.

Key Responsibilities

• Workflow Architecture & AI Integration
  • Identifies, analyzes, and documents repetitive, manual administrative bottlenecks across cross-functional pipelines.
  • Architectures, builds, and maintains automated, AI-first workflows—optimizing systems for sales lead scoring, CRM hygiene, marketing campaign reporting, content creation, and financial reconciliation/invoicing.
  • Engineers scalable solutions utilizing an advanced tech stack comprising Large Language Models (LLMs), automated data layers, autonomous agents, and web scrapers.
• Lean Process Optimization & Change Management
  • Develops high-impact process maps detailing how work flows between operational units, systematically eliminating administrative drag, duplicate data entry, and inefficient handoffs.
  • Partners directly with department heads in accounting, marketing, and sales to systematically roll out new digital tools, gather frontline feedback, and iteratively drive high user adoption.
  • Establishes continuous improvement loops to turn employee operational frustrations into deployed, production-ready system optimizations.
  • Utilizes key operational metrics—such as cycle times, error rates, and throughput data—to empirically validate and report on the ROI of all deployed process changes.

Qualifications

• 2 to 5 years of verified, hands-on professional experience in business process optimization, operations engineering, revenue operations (RevOps), or an identical systems-building role.
• Demonstrated proficiency as a technical AI power-user, with verified experience configuring, testing, and deploying LLM agents, web scrapers, and automated layers to solve distinct corporate workflow gaps.
• Documented track record of working successfully across varied business functions, showing a clear understanding of how automation in one system (e.g., Sales CRM) ripples into backend infrastructure (e.g., Finance Ledger).
• Strong familiarity with Lean Manufacturing, Six Sigma, or similar continuous improvement frameworks (formal green/black belt certifications are a distinct advantage, though not strictly required).
• Analytical capability to review process logs, measure throughput variance, and translate technical efficiencies into clear, data-driven business metrics.
• Ownership of a reliable computer setup, a secure home office environment, and a stable, high-speed internet connection capable of supporting cloud development.

Tools in Your Kit (Preferred Tech Stack)

• Extensive knowledge of Zapier, Make, n8n, or Retool.
• Hands-on integration experience with Claude, ChatGPT, Gemini, or custom agentic frameworks.
• High familiarity interfacing with CRMs (e.g., HubSpot, Salesforce), accounting suites (e.g., QuickBooks, Xero, NetSuite), and modern database structures (e.g., Airtable).
• Foundational familiarity utilizing lightweight Python or JavaScript for writing glue code, managing API arrays, or automating data extractions.

Benefits

• Direct ownership over the optimization lifecycle, with the creative freedom to deploy cutting-edge AI architectures on real-world systems.
• Work directly alongside senior operations leaders to shape how a premier hospitality brand executes its global administrative scaling.
• Reliable, long-term full-time contractor engagement managed entirely from a professional home office.