[Hiring] Private Assistant @PRIME PMG Pty

Role Description

The Co-founders work in a fast-paced environment hence we are looking for a highly organised, discreet and resourceful Private Assistant. The Private Assistant will help ensure that personal arrangements, appointments, travel bookings, property-related matters, documentation, bookings and other private requirements are managed efficiently and followed through to completion. The successful candidate will be comfortable handling a broad variety of requests, taking ownership of tasks from initial request through to completion.

Duties & Responsibilities

• Manage personal appointments, bookings, reservations, reminders and recurring commitments.
• Coordinate domestic and international travel, including flights, accommodation, transport, itineraries and travel-related documentation.
• Research and coordinate short-term and long-term accommodation and property-related requirements.
• Advocate for the Co-Founders by resolving billing discrepancies and independently managing the escalation process to ensure all unresolved matters are corrected fairly and efficiently.
• Conduct research on products, services, suppliers, adviser and present suitable options for consideration.
• Coordinate medical, banking, government, legal and other personal appointments.
• Manage personal documentation, applications, renewals, memberships, insurance matters and other administrative requirements.
• Arrange and track couriers, shipments, deliveries and collections, both locally and internationally.
• Coordinate personal expenses, invoices, payments, refunds and reimbursements, ensuring appropriate records are maintained.
• Maintain organised and confidential electronic records, trackers and reminders for important dates, renewals and outstanding actions.
• Liaise professionally with external providers including hotels, airlines, property agents, banks, insurers, medical providers, couriers and other service providers.
• Proactively follow up with third parties and service providers to ensure matters are completed within agreed timelines.

Qualifications

• 5+ years’ experience as a Private/Personal Assistant, preferably supporting business owners or entrepreneurs.
• 7–10+ years of total professional experience.
• Fluent in Hindi and English, with excellent written and verbal communication skills.
• Highly independent, resourceful and tenacious — a “get it done” person who takes ownership, solves problems and follows tasks through to completion without needing constant direction.
• Relentless and resilient, with the flexibility to manage changing priorities, urgent requests and unexpected challenges.
• Excellent judgement, common sense and problem-solving ability.
• Experience managing international travel, logistics and bookings.
• Excellent research, sourcing and negotiation skills when dealing with products, services and external providers.
• Highly organised, detail-oriented and discreet, with the ability to manage multiple priorities and confidential information.
• Confident working with people across different countries and time zones.
• Experience working remotely and strong technology skills, including Microsoft 365, online booking platforms, ChatGPT, Gemini and other AI tools.

Benefits

• Work in a diverse role where no two days are the same.
• Work with Co-founders who operate internationally across multiple countries and time zones.
• Build exposure to travel, property, relocation and international personal administration.
• Work in an environment that values trust, reliability, discretion and strong follow-through.
• Become a trusted long-term support partner to the Co-Founders.