[Hiring] Principal Pre-Sales Architect @PROS

Role Description

The Principal Pre-Sales Architect provides senior technical leadership for strategic airline sales engagements and serves as a trusted advisor to airline technology and business leaders. This role partners with Account Executives, Customer Success Managers, and Strategic Consultants to help airlines modernize commercial technology ecosystems, advance Modern Airline Retailing initiatives, and navigate Offer & Order transformation programs.

The Principal PSA engages as a peer with airline Enterprise Architects, Solution Architects, Security Architects, and Technology Leadership teams, helping connect business objectives and transformation goals to future-state architecture strategies and implementation roadmaps. The role also drives technical strategy, architecture best practices, and industry thought leadership across the PROS Travel organization.

Key Responsibilities

• Lead technical strategy and architecture discussions for complex airline sales opportunities, serving as the primary technical advisor throughout the sales lifecycle.
• Partner with airline technology leaders to define future-state architecture, modernization strategies, and commercial transformation roadmaps.
• Guide airlines through Modern Airline Retailing and Offer & Order transformation initiatives by aligning business objectives, operating models, and technology strategies with solution architecture recommendations.
• Design and communicate enterprise solution architectures that integrate PROS solutions within complex airline technology ecosystems.
• Lead architecture governance reviews, integration strategy discussions, security evaluations, and technical due diligence activities for strategic pursuits.
• Advise customers on modernization strategies and transition architectures that coexist with legacy airline platforms and operational systems.
• Partner with Product Management, Engineering, Security, Cloud Operations, and Professional Services teams to validate solutions and address complex customer requirements.
• Develop reusable reference architecture, technical assets, and best practices while mentoring Pre-Sales Architects and Strategic Consultants.
• Serve as a recognized industry subject matter expert, supporting executive engagements, customer advisory discussions, and strategic transformation initiatives.

Qualifications

• 10+ years of experience in Enterprise Architecture, Solution Architecture, Integration Architecture, Pre-Sales Engineering, Professional Services, Enterprise Consulting, or related technical leadership roles.
• Experience working with large enterprise customers and engaging senior technical and business stakeholders.
• Experience leading architecture, integration, security, data, and technology modernization discussions in complex enterprise environments.
• Airline, travel technology, or related industry experience strongly preferred.

Skills & Expertise

• Enterprise Architecture, Application Architecture, Data Architecture, Integration Architecture, and Security Architecture.
• Modern Airline Retailing, Offer Management, Order Management, Dynamic Pricing, Product Catalog, Shopping, and Merchandising.
• Airline technology ecosystems including PSS, Revenue Management, Loyalty, Distribution, Digital Commerce, and Customer Data Platforms.
• Cloud technologies, APIs, event-driven architectures, integration patterns, and technology modernization strategies.
• Executive communication, workshop facilitation, architecture governance, and stakeholder influence.

Leadership Expectations

• Recognized as a trusted advisor to airline architects, technology leaders, and executive stakeholders.
• Influences technical strategy, architecture standards, and best practices across the Travel business.
• Mentors and develops less experienced architects while elevating technical excellence across the organization.
• Builds consensus across diverse stakeholder groups and drives alignment on strategic initiatives.

Preferred Qualifications

• Experience supporting airline transformation initiatives, airline RFPs, technical evaluations, and executive architecture workshops.
• Familiarity with IATA standards including NDC and ONE Order.
• Experience creating customer-facing architecture diagrams, integration blueprints, and technical enablement assets.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.

Travel Considerations

• Willing to travel globally up to 50% of the time to prospects and customers.

Work Environment

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines, and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.

Benefits

• Flexible ways of working.
• Continuous learning opportunities.
• Supportive culture that encourages growth and innovation.

Company Description

PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty.