[Hiring] Principal Consultant - Financial Services Cloud Architect @TELUS Digital

Role Description

TELUS Digital Salesforce Practice is seeking an experienced Financial Services Cloud Architect to lead the design and delivery of transformative Salesforce solutions for financial services organizations. This individual will serve as a trusted advisor to executive stakeholders, providing strategic guidance and architectural leadership across the Salesforce ecosystem.

As a Financial Services Cloud Architect, you will be responsible for:

• Defining scalable solution architectures.
• Leading discovery and design workshops.
• Developing implementation roadmaps.
• Ensuring successful delivery of Financial Services Cloud programs.
• Partnering with client leadership teams to align technology investments with business objectives.
• Driving best practices across data architecture, security, compliance, integration strategy, and customer experience.

The ideal candidate combines deep Financial Services Cloud expertise with strong consulting, leadership, and communication skills and has a proven track record delivering enterprise-scale Salesforce transformations within banking, insurance, wealth management, lending, and financial services organizations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, Finance, or related field.
• 7+ years of Salesforce platform experience.
• 3+ years serving as a Solution Architect, Technical Architect, Lead Consultant, or equivalent leadership role.
• Deep expertise in Financial Services Cloud and financial services business processes.
• Strong understanding of Financial Services Cloud data architecture, including households, relationships, financial accounts, referrals, goals, interactions, and customer lifecycle management.
• Experience designing enterprise-scale Salesforce solutions involving multiple clouds, integrations, and complex data migrations.
• Experience working with banking, insurance, lending, wealth management, capital markets, or other financial services organizations.
• Strong understanding of security, compliance, governance, and regulatory considerations within financial services environments.
• Proven experience developing enterprise data models, security architectures, and integration frameworks.
• Strong understanding of Salesforce platform capabilities including Financial Services Cloud, Flow, OmniStudio, Experience Cloud, and Data Cloud.
• Exceptional communication, presentation, stakeholder management, and consulting skills.
• Ability to translate complex business requirements into scalable technical solutions and strategic roadmaps.

Requirements

• Salesforce Financial Services Cloud Accredited Professional or equivalent Financial Services Cloud credentials.
• Salesforce Application Architect Certification.
• Salesforce System Architect Certification.
• Salesforce Data Cloud Consultant Certification.
• Experience with core banking systems, policy administration systems, wealth management platforms, loan origination systems, or related financial services technologies.
• Experience leading enterprise data migration and modernization initiatives.
• Experience supporting pre-sales activities, solution estimation, and executive presentations.
• Strong understanding of Agile delivery methodologies and large-scale program execution.

Leadership Competencies

• Strategic Leadership — Ability to establish a long-term vision and technology roadmap that aligns with business objectives, customer experience goals, and organizational growth.
• Client Partnership — Trusted advisor capable of developing executive-level relationships and guiding organizations through complex transformation initiatives.
• Team Leadership — Ability to mentor, coach, and develop high-performing delivery teams while fostering collaboration across functions.
• Innovation and Problem Solving — Demonstrates creativity and strategic thinking when addressing complex business and technical challenges.
• Accountability and Ownership — Takes responsibility for solution quality, delivery success, and client outcomes.
• Character and Service — Leads with integrity, empathy, resilience, and a commitment to helping clients, colleagues, and communities succeed.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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