[Hiring] President & GM, Health Systems @CopilotIQ

Role Description

We are seeking a President & GM, Health Systems to lead and scale CopilotIQ’s Health Systems business. Reporting directly to the CEO, this leader will operate as the general manager of the business, with responsibility for its strategy, growth, P&L, customer relationships, and overall performance. The portfolio includes:

• Hospital at Home
• SNF at Home
• Post-Acute Remote Patient Monitoring
• Chronic Care
• Other technology-enabled care models delivered in partnership with health systems

This is an established software business with Tier 1 health system customers, a differentiated technology platform, and its own Engineering, Customer Success, and Account Management teams. The opportunity is to build the strategy and commercial engine required to take the business to its next stage of growth.

You will determine where we should focus, sharpen our positioning and go-to-market strategy, accelerate new customer acquisition, and materially increase the scale of our existing health system relationships. You will also ensure that what we sell can be successfully implemented, delivers measurable customer value, and expands over time.

This is not simply an execution role: you will have the mandate to determine where the business should play, which markets and offerings deserve investment, and how we build a category-leading health system business.

The ideal candidate has helped build and materially scaled an enterprise healthcare technology business ideally from an early stage to $100M+ in revenue. You understand how to sell complex solutions into health systems, develop durable C-suite relationships, build repeatable commercial motions, and translate customer and market insight into product and operating priorities.

What you’ll be doing:

• Own the strategy, P&L, growth plan, and overall performance of the health system business line.
• Define where we compete and win across Hospital at Home, SNF at Home, Post-Acute RPM, Chronic Care, and adjacent opportunities.
• Develop and execute the business plan, including growth priorities, revenue goals, customer strategy, and key performance metrics.
• Establish the operating cadence and accountability required to scale the business.
• Partner closely with Product, Clinical, Operations, Finance, and Executive Leadership to align investments and priorities with business needs.
• Use customer, market, financial, and operational insights to continuously refine the strategy.
• Set the strategy and performance expectations for the end-to-end customer lifecycle, ensuring commercial execution, implementation, Customer Success, retention, and expansion support the overall business strategy and P&L objectives.
• Personally lead strategic enterprise opportunities and develop relationships with senior health system executives.
• Develop compelling clinical, operational, and financial value propositions that clearly differentiate CopilotIQ in the market.
• Create a systematic strategy for expanding existing customers across facilities, populations, geographies, service lines, and products.
• Increase revenue per customer while driving strong retention and long-term strategic relationships.
• Build highly referenceable customers with measurable clinical, operational, and financial outcomes.
• Translate market and customer needs into clear priorities for the organization.
• Ensure commercial commitments are operationally and clinically achievable and aligned with the product roadmap.
• Identify barriers to growth and mobilize the appropriate teams to solve them.
• Build the organizational structure and leadership capabilities required to scale the business.

Qualifications

• 10+ years of leadership experience building and scaling enterprise healthcare technology businesses and go-to-market organizations.
• Demonstrated experience owning and building a healthcare business line and enterprise GTM function.
• Proven success developing and executing an enterprise GTM playbook across sales, implementation, Customer Success, retention, and expansion.
• Track record of selling complex, high-value solutions into large health systems and developing strategic enterprise partnerships.
• Deep understanding of how health systems evaluate, purchase, implement, and scale new clinical and technology-enabled care models.
• Experience selling software and complex solutions into health systems is strongly preferred.
• Ability to engage credibly with CEOs, CFOs, COOs, CMOs, CNOs, and other senior health system executives.
• Strong executive presence with a hands-on, builder mentality and the ability to create structure in an evolving business.
• Bachelor's degree required; advanced degree preferred.