[Hiring] PowerChart Clinicals Support Lead @Claritev

Role Description

Serve as PowerChart Acute and Ambulatory Subject Matter Expert responsible for maintenance and management of Oracle Health Millennium clinical solutions. This role ensures acute and ambulatory systems are running optimally and support user workflows. Responsibility includes monitoring of application health, implementation of change requests, and overall support for clinical systems.

Job Roles and Responsibilities

• Act as lead on support team responsible for overall clinical system performance
• Monitor for Flashes and Code Releases
• Provide guidance to client on recent releases and best practices for tool configuration
• Review and implement change requests in accordance with best practices and client standards, for the following areas:
• Physician and Nursing Orders
• Physician Documentation: Dynamic Doc, PowerNote
• Nursing Documentation: PowerForms, Interactive View, I&O
• Ambulatory Organizer and Workflow
• Mpages
• PowerPlans and CareSets
• Medication Administration Tasks
• Patient Lists: Staff Assignment, Care Team, CareCompass
• Provide support for troubleshooting incidents escalated by Tier 1 Help Desk
• Monitor clinical application configurations for health and performance
• Mentor other acute and ambulatory consultants as needed

Qualifications

• Minimum of 7 years combined related work experience, including:
• At least 5 years of experience in healthcare information technology (HCIT) consulting or other client-facing IT roles
• An additional 2 years of work experience directly related to the duties of the job
• Bachelor's Degree required
• Knowledge and experience with Oracle Health clinical applications: DCPTools, Bedrock, Olympus, etc.
• Experience in HCIT system design and build
• Experience in workflow and technology assessment
• Experience with troubleshooting tools and processes
• Ability to manage work and lead teams
• Strong presentation skills and ability to communicate complex information to operations, financial, and application teams

Requirements

• The salary range for this position is $120-160K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

Benefits

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

EEO Statement

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Deadline

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.