[Hiring] Postgres DBA @Spinnaker Support

Role Description

Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including:

• Technical analysis
• Architecture design
• Migration planning
• Performance optimization
• Troubleshooting
• Implementation
• Customer advisory
• Team development
• Pre-sales support activities

The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle.

Qualifications

• Bachelor’s Degree or equivalent experience
• 15+ years of database administration, architecture, or support experience
• 10+ years hands-on PostgreSQL experience in enterprise environments
• Strong experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security
• Engagement in Postgres Community as contributor or reviewer
• Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases

Requirements

• Experience with cloud platforms such as AWS, Azure, or GCP
• Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar
• PostgreSQL or cloud certifications preferred

Benefits

• This position is considered level 4 help desk support
• Must have excellent customer focus and communication, friendly interaction, and a passion to help customers with their software issues
• Provide technical expertise required by application support team
• Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems
• Must have ability to work well within a collaborative team environment
• Drive customer satisfaction by tracking issues from start to closure
• Occasional after hours, weekends and holiday support including participating in on-call rotation
• Lead architecture and design discussions for enterprise PostgreSQL solutions
• Serve as the technical lead and trusted advisor for complex customer engagements
• Collaborate with engineering, support, delivery, and sales teams to ensure successful customer outcomes
• Mentor junior engineers and contribute to team capability development
• Participate in escalation handling for critical production issues and provide advanced troubleshooting support
• Identify opportunities for automation, operational efficiency, and process improvement

Required Competencies (Knowledge, Skills, and Abilities)

• Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling
• Strong understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks
• Experience with Linux system administration and scripting
• Knowledge of Kubernetes, containers, and cloud-native database deployments is highly desirable
• Flexibility, adaptability, and ability to work effectively in ambiguous or rapidly evolving environments
• Excellent written and verbal communication skills
• Strong remote working discipline with the ability to independently manage customer and internal deliverables

Preferred Technical Experience

• PostgreSQL
• Patroni, PgBouncer, HAProxy
• Streaming Replication and Logical Replication
• Backup technologies such as pgBackRest or Barman
• Monitoring tools such as Prometheus, Grafana, and ELK
• Cloud database services including Amazon RDS/Aurora PostgreSQL, Azure Database for PostgreSQL, and Google Cloud SQL
• Database migration and schema conversion tools
• Infrastructure automation using Ansible, Terraform, or similar tools
• Kubernetes operators for PostgreSQL