[Hiring] Post-Closing Final Documents Specialist @CrossCountry Mortgage, LLC

Role Description

The Post-Closing Final Documents Specialist of Cooperative & CEMA Loans is responsible for the end-to-end post-closing processing, review, curing, and delivery of trailing documents for cooperative mortgage loans and Consolidation, Extension, and Modification Agreements (CEMAs). This role requires advanced knowledge of New York recording requirements, cooperative housing documentation, and investor-specific trailing document standards.

The Post-Closing Final Documents Specialist – CoOp & CEMA ensures all final documents are accurate, compliant, recorded, and delivered within required investor timelines, with a high degree of precision and ownership over an assigned pipeline.

Job Responsibilities

• Review executed cooperative loan closing packages for completeness and accuracy, including recognition agreements, proprietary lease and stock certificate documentation, UCC‑1 financing statements, and cooperative assignments and applicable riders.
• Confirm compliance with cooperative corporation requirements, managing agent instructions, and investor guidelines.
• Track, follow up, and cure missing or defective cooperative-specific trailing documents.
• Review and process executed CEMA packages to ensure the accuracy of the Consolidation, Extension, and Modification Agreement, prior note and mortgage references, and all related gap mortgages, assignments, and satisfactions.
• Coordinate with settlement agents, recording offices, and title companies to ensure correct recording order, proper indexing, and the timely return of recorded instruments.
• Identify and resolve recording rejections, document discrepancies, or title defects impacting the CEMA structure.
• Actively manage a dedicated pipeline of cooperative and CEMA loans.
• Obtain, review, and submit all required trailing documents within investor timelines, including recorded mortgages and CEMAs, assignments and satisfactions, and UCC filings and amendments.
• Upload documents to loan onboarding and document management systems with accurate indexing and metadata.
• Prepare complete final document packages for investor delivery.
• Respond to investor inquiries and document exceptions related to cooperative and CEMA loans.
• Escalate aged items, title defects, or complex issues to the Team Lead or Manager with recommended resolutions.
• Partner with closing, title, and servicing teams to resolve post-closing issues efficiently.
• Ensure adherence to investor guidelines, state and local recording requirements, and internal post‑closing policies and procedures.
• Maintain audit-ready loan files with clear documentation trails.
• Participate in quality control reviews and remediation efforts as needed.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 3+ years of post‑closing or final documents experience, with familiarity in cooperative loans and New York CEMA transactions.
• Advanced knowledge of New York recording requirements, cooperative housing documentation, and trailing document investor standards.
• Advanced understanding of cooperative and CEMA loan structures.
• Excellent attention to detail and document accuracy.
• Skilled in independently managing a complex pipeline with minimal oversight.
• Skilled in working effectively in a dynamic, deadline‑driven environment.
• Skilled in maintaining a high level of accountability and ownership over assigned loans.
• Excellent communication skills while collaborating with internal teams and external partners.
• Excellent problem-solving skills with a proactive approach to curing defects.
• Proficiency in loan servicing, imaging, and document tracking systems.

Benefits

• Competitive compensation plan.
• Robust benefits package including medical, dental, and vision.
• 401K plan.
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.