[Hiring] Portuguese Interpreter @LanguageLine Solutions

Role Description

As a Portuguese Video-Phone Interpreter, you will handle calls on demand, rendering the meaning of conversations between Portuguese and English speakers. You will break communication barriers across various industries, including:

• Healthcare
• Government
• Insurance
• Financial
• Utilities
• Travel & Hospitality
• General Business
• Law Enforcement
• Court
• 911

Essential job functions include:

• Responding to video and audio interpreting sessions promptly and professionally.
• Participating in online training sessions.
• Delivering interpretation services via video while typing data on a dedicated device.
• Rendering correct concepts and meanings according to established interpretation protocols.
• Speaking clearly in both languages with proper pronunciation and polite expressions.
• Maintaining professionalism during interpreting sessions.
• Remaining calm during challenging situations, especially in emergencies.
• Following client instructions and maintaining client confidentiality.
• Understanding industry-specific protocols and terminology.
• Demonstrating commitment to cultural sensitivity.

Qualifications

• Fluency in Portuguese and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to remain neutral and objective during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age and legally authorized to work in the U.S.
• High school diploma or equivalent.
• Ability to read and write in the requested languages is highly preferred.

Requirements

• Dedicated personal device for business purposes (desktop/laptop/tablet/smartphone).
• High-speed internet connection with specified minimum speeds.
• Access to a quiet space free from background noise.
• Ability to operate a keyboard and mouse for extended periods.
• Must use a headset for prolonged periods.
• Able to lift up to 26 lbs.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Medical, Dental, Vision, and Employee Assistance Program (EAP).
• Accident, Critical Illness & Life, AD&D Insurance Package.
• Inpatient Hospital, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.