[Hiring] Player Community Lead @Fortis Games

Role Description

The Community Development Team is seeking a Player Community Lead with deep live game and live ops experience to work on our mobile title, Twilight Towers. In this role, you will be embedded directly within the game team, ensuring community perspective is integrated into development and live operations in proven, scalable, and innovative ways.

• Build strong cross-functional relationships
• Surface meaningful insights
• Ensure players feel represented, connected, and understood
• Lead feedback loops and drive real-time sentiment analysis
• Contribute to live-ops planning and execution
• Navigate complex stakeholder dynamics with professionalism
• Build communities where belonging is intentional and measurable
• Engage directly with players, creators, and community leaders
• Identify operational gaps, player friction points, and drive structured solutions
• Contribute to the growth, mentorship, and evolution of the Player Community function

Qualifications

• Proven experience operating in live service, soft launch, and early live-ops environments, preferably in mobile or free-to-play games
• Experience in tower defense and tower merge games
• Flexibility in timezones with globally remote team
• Strong relationship-building skills
• Deep understanding of gaming communities, player sentiment, and social platforms including Discord, Reddit, TikTok, Twitch, YouTube, and more
• Experience founding or running community focused programs like guilds, content creators, ambassadors, and VIPs
• A genuine passion for games, players, and fostering belonging through interactive systems

Requirements

• Demonstrated ability to integrate community insight directly into live-ops strategy, events, and feature development
• A solutions-driven, collaborative mindset with comfort resolving tension and ambiguity constructively
• Strong organization, prioritization, and adaptability in fast-moving live environments

Benefits

• We strongly believe we are changing how games studios operate
• Creating a connected community through great games
• Building communities where our people belong
• Celebrating diversity, embracing inclusivity, and fostering growth