[Hiring] Platform Professional Services Sr. Consultant- Cloud @CrowdStrike

Role Description

CrowdStrike Services is seeking a Senior Platform Professional Services Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Platform Consultant role requires a wide range of technical skills such as knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and SaaS Security Posture Management (SSPM).

What You'll Do

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules.
• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform.
• Troubleshoot customer deployment issues across small to large enterprises.
• Utilize and engineer native and 3rd party software deployment technologies.
• Develop scripts and processes around Falcon sensor deployment.
• Plan and report software deployment status.
• Work closely and collaboratively with customer information technology teams.
• Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement.
• Conduct training sessions to promote the adoption of cloud platform best practices across the organization.
• Leverage CrowdStrike applications to support customers in vulnerability and asset management.
• Assist customers with the integration of CrowdStrike into existing tools.
• Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data.
• Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications.
• Facilitate working relationship between product, engineering, and other cross-functional teams.
• Examples of projects include:
  • Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run.
  • Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters.
  • Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs.
• Ability to travel up to 25% of the time.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline.
• 5+ years of experience performing IT deployments or in an end user/customer environment.
• Cloud platform expertise and certifications for AWS, Azure, or GCP.
• Extensive knowledge of at least one public cloud.
• Extensive knowledge of cloud and container deployment technologies.
• Strong knowledge of CSPM.
• Expertise in Linux administration and usage of CLI.
• Extensive experience scripting with Python.
• Proficiency in Windows, Mac, and Linux platforms.
• Comprehensive customer-facing consulting experience.
• Strong proficiency of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
• Excellent communication and collaboration skills.
• Broad experience in overall cloud, computer, and network systems security.
• Exceptional problem-solving skills with capability to identify solutions to unusual and complex problems.
• Results driven, self-starter with high level of motivation.
• Excellent time management with the ability to lead multiple customer engagements.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points

• Cloud Platforms: AWS, Azure, GCP, OCI.
• Container: EKS, AKS, GKE, ECS, OpenShift, Docker.
• Registry: ECR, GCR, ACR, JFROG Artifactory, Docker Hub, Red Hat OpenShift.
• Operating Systems: Windows, Linux, Mac.
• Scripting: PowerShell, Bash, Batch.
• Deployment: Terraform, CloudFormation, Helm.
• Development: GitHub, Bitbucket, Jenkins, Artifactory, including knowledge of code and repository management best practices.
• Cloud Platform and DevOps certifications a plus.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.